Volunteer - Carers' Group - Cardiff and the Vale Hospice

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Job Description

Why we need your help:

We are looking for dynamic, patient and caring people to facilitate and support those attending our Carers' Group at our Cardiff & Vale Hospice. The group aims to give carers a space to talk to others and connect them with appropriate information, advice and support.

What we need you to do

Your role will include some of, but is not restricted to, the following tasks:

• Facilitate the coordination, planning and delivery of the Carers' Group, with support from a staff member
• Provide a welcoming atmosphere via Teams or a face-to-face setting
• Actively listen to carers and support with the social element of the group
• Assist carers who may feel upset or need additional support during the session
• Adhere to hospice record keeping procedures
• Promote the Carers' Group within Marie Curie and the local community
• Collaboration with other Care support agencies

What skills or experience are we looking for?

• Carers knowledge would be an advantage but not an essential part of the role
• A friendly and sensitive approach with strong skills around building rapport and empathy
• The ability to work well in a team
• Reliability and a commitment to high standards of service
• An understanding of the importance of confidentiality

What we can offer you:

• Opportunity to be involved with a national leader in end-of-life care
• Comprehensive training and induction
• A supportive and empowering team environment
• 1:1 Wellbeing Support Sessions
• Access to other volunteering opportunities within Marie Curie
• Continuous personal development

What we ask of you:

• To provide two references from non-family members and other relevant documents related to the role
• To keep to all the charity's policies and guidelines
• To complete an induction and any training related to the role

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.

For more information or if you have any questions regarding this volunteer role, please contact the Volunteer Operations Centre on volunteering@mariecurie.org.uk or on 0800 304 7032.