Senior Pharmacy Assistant - Dispensary

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Detailed job description and main responsibilities

Ensure stock management processes are maintained, including stock rotation, date checking and accurate levels are maintained.

Assist the Dispensary management team in writing, reviewing and maintaining SOPs

Maintain and process the Pharmacy virtual Outpatient clinic prescriptions

Participate in the supply of stock CD medication. Liaise with relevant ward Pharmacists and ward staff to provide an effective and efficient service.

Assist in the delivery of dispensed items to the wards and departments

Ensure the correct storage of the medication and ensure good stock rotation and monitor and check for expiry dates

Oversight and maintenance of clinic work processed via dispensary

Ensure that any to-follow or out of stock issues are promptly and accurately reported to both the procurement and distribution managers

Sort, file and archive prescriptions and other relevant paper as advised as per standard operating procedures.

Ensure that any to follow items are sent as soon as possible and any discrepancies checked.

Ensure the availability of sufficient stock and sundries/consumables to the dispensary and ward stock distribution areas.

Answer the telephone and refer clinical queries to the appropriate trained staff member.

Maintain good customer services at all times.

Ensure that the appropriate manual and computer records are amended when stock is transferred and that stock discrepancies are either corrected immediately or reported to a senior member of staff

Carry out daily stock checks against the computer generated monitoring sheets for stock audit.

Ensure that any discrepancies are reported.

Record all prescriptions received onto the prescription tracking system

To provide an accurate and efficient dispensing service of various types of prescriptions in accordance with departmental Standard Operating Procedures

To maintain patient records using the Pharmacy computer systems to ensure information is accurate and up to date and complies with the Data Protection Act

Receive outpatient prescriptions from customers and take the appropriate payment, advise on any benefits available to them and obtain details, to ensure the back of the

Record all financial transactions connected with NHS and private patients

Responsible for the Dispensary cash register procedure, including the float and cashing up.

To maintain current and relevant information in the waiting area as per departmental procedures and as advised by the dispensary manager

Participate in the late night service, weekend and bank holiday rota's as required.

Report any complaints, incidents or near miss situations via the error reporting system and your line manager.

Maintain a clean and tidy environment

All pharmacy staff must show confidentiality with regard to any information about patients, confidential information about the Trust and commercial information (e.g. drug prices).

All work will be carried out in accordance with the relevant laws, the guidelines of the Royal Pharmaceutical Society of Great Britain and the General pharmaceutical council, Trust and departmental procedures and standards of professional practice

Person specification

Qualifications

Essential criteria

• GCSE (English & Maths C or above)
• NVQ2 (pharmaceutical) or ability to work towards within 6 months

Knowledge

Essential criteria

• Stock Control
• Accurately dispense to set standards
• Demonstrated accurate numeracy skills, without using a calculator, including addition subtraction, division multiplication
• Familiarity with Pharmacy services

Experience

Essential criteria

• IT literacy including core Office programs.
• IT literacy including core Office programs.

Skills

Essential criteria

• Good technical skills
• Good organisation skills
• Methodical and able to prioritise workload
• Ability to wear personal protective equipment and work in a restrictive clean room environment

Please note that we do not accept applications via CV or recruitment agencies.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.

We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.

This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.

If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.

We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Senior Pharmacy Assistant (PDF, 792.3KB)
• Person Specification (PDF, 168.4KB)