Senior Library Assistant Grade 4 (£29,763 £30,630)

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Job title: Senior Library Assistant (6.5FTE, 7 posts)

Working Pattern:

We are looking to recruit to the following roles:

Frontline Team

4 Full time 36 hours per week and 1 part-time 18 hours per week - these posts will be frontline in libraries but will include some outreach activities. All roles are permanent.

Each post will have a set working pattern and will include alternate Saturdays. Libraries are currently open 10-6 Monday to Friday and 9-5 Saturday. All positions will require working full days

Location: Staff will be required to travel to any of Croydon's Libraries and work in the Archives Research Room to ensure they are open to advertised hours.

Outreach Team

2 Full time 36 hours per week - these posts will be part of our new outreach team delivering services in community venues. Both roles are permanent.

These posts will require a flexible approach to working hours and locations although it is anticipated most hours will be across the library core hours of 10-6 Monday to Friday and 9-5 Saturday

Location: Staff will be required to deliver services in community venues across the borough as well as support frontline staff in libraries

Salary: Grade 4 - £29,763 to £30,630(pro rata for 18hrs)

About the Role: From April 2025, Croydon Libraries will be operating a new service model. To deliver this we are looking for people who have a passion for customer service and for working as part of a team delivering Croydon's library services directly to our customers. This will include supporting the delivery of activities and events and assisting customers with accessing online information and other resources.

You will need to be

• Customer focused with excellent communication skills

• Able to demonstrate an ability to supervise staff

• Interested in libraries and in serving Croydon's diverse communities

• A good team worker across all 9 of Croydon's libraries and as part of the outreach programme

• Enthusiastic in your approach to engagement with customers of all ages

To find out more about Croydon's libraries and activities, see our website https:www.croydon.gov.uk/libraries-leisure-and-culture/libraries. More details of the role, including the role profile & person specification and online application form can be found on Croydon Council's job search site.

For more information about the role, please contact Liz Hollowood, Library Operations Manager: liz.hollowood@croydon.gov.uk

Full time and part Hours (7 posts)

To view the Senior Library Assistant role profile please click here

Closing date: Sunday 29 December 2024

Interview date: Mid January 2025

Equal Opportunities and Safeguarding Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.