Bank of Ireland

Bank of Ireland Group is one of the largest financial services groups in Ireland and provides a broad range of banking and other financial services. The Group is organised into four trading segments and one support division to effectively serve our customers.

Retail Ireland

Retail Ireland serves consumer and business customers across a broad range of segments and sectors. We deliver day to day services, products, propositions and a financial wellbeing programme tailored to meet customers’ individual needs. Customers use their preferred channels to request and fulfil their banking requirements. These channels include our branches, 24/7 ATMs, digital, contact centre, and our post office partnership for day-to-day banking services.

Wealth and Insurance

On 1 June 2022, the Group acquired Davy, Ireland’s leading provider of wealth management and capital markets services. Wealth and Insurance now includes Davy, and the Group’s life assurance subsidiary, NIAC, which distributes protection, investment and pension products to the Irish market, across three core channels made up of the Group’s distribution channels, independent financial brokers and its own financial advisor network as well as corporate partners. It also includes investment markets, and the Group’s general insurance brokerage, Bank of Ireland Insurance Services, which offers home, car and travel insurance cover through its agency with insurance providers.

Retail UK

Retail UK incorporates the UK residential mortgage business, the Group’s branch network in NI, the Group’s business banking business in NI, asset finance and contract hire, incorporating Northridge Finance, as well as the financial services partnership and FX Joint venture with the UK Post Office, and the financial services partnership with the Automobile Association (AA). The Group also has a banking business in Great Britain which is being run down. The Retail UK division includes the activities of Bank of Ireland (UK) plc, the Group’s wholly owned UK licensed banking subsidiary.

Corporate and Markets

Corporate & Markets provide a range of lending, banking and treasury risk management services to the Group’s largest customers through offices in Ireland, the UK, across Europe and in the US. Our relationship teams have a wealth of experience across a variety of sectors including corporate banking, commercial real estate, acquisition finance, foreign direct investment and treasury solutions.

Group Centre

Group Centre comprises Group Technology and Customer Solutions, Group Finance, Group Risk, People Services, Strategy & Transformation, Group Internal Audit and other central support and control functions. These Group central functions establish governance and oversee policies, provide management services to the Group and provide and manage processes and delivery platforms for the trading divisions.