Senior Learning and Development Specialist

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Job Description

Key responsibilities:

Assist the HR Business Partner

• Assisting HR BP to build a strong training structure for the team.
• Assisting HR BP with onboarding of new starters
• Assisting HR BP with Product delivery

Delivering training

• Design and deliver Management programmes to create high performing teams.
• Manage and coordinate group management programmes

Contributing to personal development and culture

• Help to deliver and maintain the Group values through training content.
• Manage the skills gap analysis process and assess training needs and create and deliver programmes to enhance performance.
• Develop a culture of performance coaching to support individual development.
• Help feed career paths with appropriate technical competencies to support succession plans and to develop existing talent.
• Bringing innovation to the learning and development function by continuously developing professional skills.

Identifying, evaluating, and planning

• Monitor and evaluate training programmes to ensure they are current and effective through participant feedback and performance.
• Supporting with generating ideas for future trainings/events/initiatives including the planning and coordination.
• Work closely with HR Business Partner to identify training needs and organisational issues that require learning interventions.
• Keep up to date with industry trends and best practices in learning and development.

Communicating internally and externally

• Liaising & coordinating with Management involved in training.
• Point of contact for stores requesting training materials.
• Identify, select, and manage relationships with external training providers to deliver bespoke training courses as required.

Administrative support

• Managing and maintaining the L&D platforms (MCH) Oracle by keeping an up to date and informative resource library
• Assisting Learning & Development BP with updating and maintaining budgets.
• Supporting and assisting the HR BP Learning & Development with ongoing training activity across the UK, including coordination of bookings, venues, facilities, and all necessary logistics.
• Organisation analysis, KPI's and preparation towards Audit.

Competencies

Essential:

• 3+ years proven experience in Learning & Development.
• Excellent communication and influencing skills with strong management consciousness and interpersonal skills.
• Be able to demonstrate experience in creating content for and facilitating leadership and management development programmes.
• The ability and confidence to deliver training to the Leadership Team and Senior Managers.
• Excellent presentation skills.
• Creative in designing training programmes that meet a specific objective.
• Self-organisation and ability to respond to changing priorities.
• Prioritise workload without compromising quality, with support of HR BP Learning & Development.
• Ability to confidently multi-task and work with short deadlines.
• Highly proficient in the use of PowerPoint, Excel and Word programs
• Shows initiative, and a flexible, can-do attitude

Desirable:

• Experience working within the retail industry is preferable
• Experience with coordinating travel and event bookings
• Experience in blended learning approaches and training evaluation would be an advantage
• Experience of working across different geographical locations