About Us
Location: Chester or Belfast, United Kingdom (Onsite x 3 days/week)
Job Type & Duration: Fixed Term Contract - 18 months
Join our World of Talent
Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.
Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.
The Role
Recruitment Specialists support client hiring managers with filling their vacancies to target start dates, ensuring all quality thresholds and SLAs/KPIs are met. They will manage the end-to-end recruitment process working in conjunction with colleagues in teams such as Sourcing and Administration, utilizing relevant recruitment technology applications. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience.
Key Accountabilities
What you'll be doing
Client Stakeholder Relationships
- Create and maintain trusted partner relationships with hiring managers/Talent Acquisition Managers. This includes being responsible for the end-to-end delivery of recruitment services to them, advising them on the recruitment process and ensuring that timelines are correctly identified and met.
- Inform attraction strategies, working with Sourcing and hiring managers to correctly identify approach based on market and hiring demands.
- Work independently and directly with client to understand and meet their hiring needs.
- Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable.
Internal Stakeholder Relationships
- Monitor funnel metrics in partnership with Sourcing to ensure bottlenecks are identified and addressed ahead of time.
- Collaborate effectively with relevant teams, such as Sourcing and Administration teams to ensure a smooth client and candidate experience.
- Mentor supporting teams, such as Sourcing and Administration teams on best practice approaches and client culture, supporting them in achieving success in their roles.
Recruitment Delivery
- Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements.
- Lead vacancy consultation discussions in partnership with the Sourcer to agree the recruitment plans with hiring managers- this includes role requirements, sourcing strategy, DEI requirements, pay range, agreed timeframes, responsibilities of all involved, and the selection process.
- Act as a brand ambassador in the most authentic way with candidates to ensure each one is qualified, interested and engaged prior to presenting to hiring manager.
- Collaborate with Sourcing team on the iterative process of narrowing down high-quality candidates and jointly review the shortlist with the hiring manager.
- Deliver excellent candidate experience in conjunction with the Sourcer; managing candidate satisfaction with the recruitment experience, from initial interview to start date.
- Support the hiring manager with hiring decisions and guide them in determining an appropriate offer.
- Lead calls with hiring managers to consult on final hiring decisions and determining an appropriate offer, this may include but not limited to negotiation on salary, time off and other employee rewards.
- Manage the offer process and close the candidate.
- Proactively manage future demand by facilitating demand planning meetings to discuss forecasts with client resourcing lead team.
- Where relevant support development of Assessment Centre plan.
- Implement Talent Pooling plan and report on progress regularly.
Technology and Compliance
- Ensure that all changes to a candidate's status and requisition updates are tracked in real time in all relevant systems (client and AMS).
- Identify and share opportunities for continuous improvement within the delivery process, with the relevant internal stakeholders.
- Share upselling opportunities to Manager - Client Services.
- Support account contractual management by identifying and flagging scope creep.
- Ensure compliance with legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP (US), data management techniques or similar local legislative requirements).
- Identify and share compliance risks in line with the overall AMS Risk Management Framework with the relevant internal stakeholders.
Skills & Experience
You'll need to demonstrate:
- Proven experience recruiting for high volume roles and assessment centre coordination.
- Solid understanding of attraction and proactive candidate sourcing strategies using various channels (LinkedIn, job boards, talent pools, referrals)
- Excellent communication skills and ability to build long-lasting relationships with candidates, clients and teammates.
- Strong customer focus and the ability to manage senior stakeholders.
- An analytical mind, attention to detail and practical approach.
- Capable of dealing with ambiguity and ever-changing priorities.
- Experience in financial services (Back Office) or professional services is preferred.
- Experience with Workday (ATS) is preferred.
Other
Why AMS?
At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.
We offer:
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world's leading recruitment companies
* Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.
Hit the Apply now button to get your journey started!
We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.