Policy Manager

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Job Description

As a Policy Manager at Heathrow, you will be responsible for developing Heathrow's Government policy requests and engaging with civil servants across various Government departments. The Department for Transport is Heathrow's main Government stakeholder, and understanding its role and function is essential for our Policy team. You will also engage with other key departments, seeking opportunities to collaborate with officials and advance Heathrow's policy objectives.

The Policy Manager will advocate for Heathrow externally, championing core business priorities and key policy requests while communicating the functions and operations of the UK's largest airport effectively. Due to Heathrow's unique role as the UK's hub airport and global gateway, this role requires someone who can work in a busy environment, prioritize issues efficiently, maintain and enhance Heathrow's reputation, work under pressure, and build relationships with a diverse range of stakeholders both internally and externally.

The role will be part of Heathrow's Policy and Public Affairs team within the wider Communications function. It will also require participation in Heathrow's on-call Incident Response Team and working outside normal office hours as needed, including attending stakeholder events like dinners, receptions, and roundtables.

Responsibilities

• Supporting the Policy and Public Affairs team in its development and delivery of policy change with the UK Government - proactively engaging with core teams in primarily the Department for Transport (DfT).
• Leading and own various policy areas and issues to help deliver change - working to drive change across Whitehall, develop new relationships across Government departments, work with external stakeholders to build coalitions of support for these issues and ensure a range of internal audiences are kept engaged and up to date on progression.
• Researching and developing policy positions on key issues affecting Airports. This includes drafting policy documents, briefing papers and consultation responses.
• Supporting the rest of the Policy team in developing strategies, campaigns and messages into UK Government on key policy issues.
• Developing relationships with colleagues across the whole of Heathrow to ensure their business priorities are delivered; to support them secure policy support/change necessary to progress their areas; and to provide intelligence to the team so that people can calibrate their work to (often changing) Government priorities.
• Developing relationships with colleagues across the whole of Heathrow to ensure their business priorities are delivered; to support them secure policy support/change necessary to progress their areas; and to provide intelligence to the team so that people can calibrate their work to (often changing) Government priorities.

Qualifications

• Experience of building and maintaining relationships with stakeholders; especially with engaging with Government Departments and officials.
• The ability to disseminate complicated and technical information and turn into clear asks of Government. You will need to be able to prioritise competing business needs and understand the wider political landscape to be able to prioritise asks from Heathrow.
• This role requires outstanding written and verbal communication skills. You may be asked to represent the company at public meetings, debates and consultations.
• The role requires an individual who is an excellent team player and takes a proactive approach to updating and sharing information with colleagues.
• You will be working as part of a dynamic team and this person will seek opportunities to support colleagues, bring new perspectives and work on projects outside of their direct role responsibilities.
• Knowledge of the Department for Transport's key roles and functions.

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About Us

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

About the Team

There's no place like Heathrow when it comes to the scale of our ambitions. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Our Communications, Communities and Carbon function brings together engagement, communications and sustainability leadership. This is about more than protecting and enhancing our reputation. Focusing on the experiences of our passengers, colleagues and partners, we ensure that as Heathrow thrives, so too will our people, our communities, our country and our world.

Our sustainability strategy, Heathrow 2.0, is central to everything we do. We are committed to sustainable aviation, as Heathrow works to deliver net zero and build a better place to live and work. We work with industry leading experts to deliver on our ambitions, meeting the growing international demand for flight in a way that creates a positive impact far beyond our airport.