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Manager, Change and Communications - Engagement & Recognition

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Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That's why we're on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we're just getting started. We're building diverse and inclusive teams around the world - because that's how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Summary:

We're seeking a passionate and innovative Employee Engagement and Recognition Manager to help us cultivate our workplace culture. The successful candidate will play a pivotal role in crafting and implementing programs that enhance employee engagement, boost morale, and celebrate achievements, ultimately contributing to increased productivity, community and sense of belonging.

Responsibilities:

  • Engagement Strategy:
    - Develop and implement a comprehensive employee engagement strategy aligned with company values and goals.
    - Identify and address factors impacting employee morale, satisfaction, and motivation.
    - Design and execute initiatives to foster a positive, inclusive, and supportive workplace culture.
  • Recognition Programs:
    - Build and lead employee recognition programs that celebrate achievements and milestones.
    - Develop innovative and relevant recognition initiatives that resonate with a global and diverse employee base.
    - Ensure recognition programs are fair, clear, and aligned with company values.
  • Communication and Feedback:
    - Establish effective communication channels to capture employee feedback and insights.
    - Conduct regular surveys, focus groups, and one-on-one meetings to gauge employee sentiment.
    - Analyze feedback data to identify trends, areas for improvement, and opportunities for growth.
  • Events and Activities:
    - Plan and coordinate engaging events and activities that promote team building, collaboration, and camaraderie.
    - Facilitate employee resource groups and social clubs that cater to diverse interests and passions.
    - Create opportunities for Checkout.com colleagues to connect with leadership and share ideas for improvement.
  • Measurement and Evaluation:
    - Develop and supervise key metrics to measure the effectiveness of engagement and recognition initiatives.
    - Analyze data to identify trends, assess program impact, and inform future strategies.
    - Prepare reports and presentations for leadership on employee engagement and recognition efforts.

Qualifications

  • Experience working in employee engagement, recognition, or a similar role within the People space.
  • Proven track record of developing and implementing successful engagement and recognition programs.
  • Solid understanding of engagement best practices, trends, and tools (e.g. eNPS).
  • Strong analytical skills and able to tell stories using data.
  • Excellent communication, interpersonal, and relationship-building skills, with the ability to engage with colleagues at all levels.
  • Good project management skills with the ability to see programs through to completion.

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world - and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at CKO...

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world - and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we'll empower you to unlock your potential so you can do your best work. We'd love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We'll be happy to support you.

Take a peek inside life at Checkout.com via

Manager, Change and Communications - Engagement & Recognition

Checkout.com
London, UK
Full-Time

Published on 05/09/2024

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