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Detailed job description and main responsibilities

Employee Relations casework

Support and develop an effective specialist advisory service across the range of employee relations matters ensuring the provision of professional, expert and technical guidance and support in line with policies and procedures.
Facilitate and lead on complex employee relations cases, advising managers on best ER practice ensuring that advice given complies with good employment practice, employment legislation and Trust-wide standards.
Promoting and utilising "Agreed Outcomes" to resolve formal cases quickly and effectively
To support the Head of ER to put in place systems for the effective management of Employment Tribunal claims and requests for employee relations related information, including Freedom of Information Requests

Team Management

Responsible for the line management of the Senior/Employee Relations Advisors.
Manage and develop the performance and capability of the ER Advisors including setting performance standards, promoting regular feedback, and carrying out annual PDRs.
Hold responsibility for undertaking sickness absence monitoring, return to work interviews, approval of annual leave in line with the Trusts policies and procedures.
Responsible for overseeing the workload of the ER Advisors and allocating new casework appropriately.

Service Development

To implement and champion the Trust's approach to resolution based outcomes, including supporting managers through the use of coaching, confident conversations and mediation.
To support the implementation the Trust's mediation program and to oversee the service delivery.
Oversee the development of documentation for managers and employees in supporting the creation and application of ER policy and process, such as policies, process maps, template letters, FAQ's, guidance notes, etc. ensuring alignment of policy and practice.
Design, develop and implement structured training sessions for line managers providing training on Employee Relations policies and procedure

MHPS casework, Reporting and Governance

To provide specialist advice and support on the MHPS process for medical staff.
To ensure that the MHPS case tracker is updated weekly or as required.
To lead on the production of all monthly ER reports - ensuring that data is up to date and accurate.
To support the Head of ER to ensure compliance with ER audits and that action plans are in place and completed.
To maintain and update the HR policy tracker and ensure that HR policies are updated by nominated representatives in the department

Person specification

Education and Qualifications

Essential criteria

A degree plus CIPD qualification (level 7) or extensive experience in a senior employee relations role
Educated to post-graduate level or extensive experience in an HR Manager or senior HR Advisor role
Formal training in a relevant topic such as coaching, mediation or employment law

Experience

Essential criteria

Significant demonstrable experience of advising a range of stakeholders on a broad range of ER issues balancing legal compliance with business need and developing practical value-adding solutions
Experience of managing multiple complex ER cases from a strategic perspective
Experience managing staff
Experience in the design, delivery and evaluation of training programmes
Evidence of having a positive impact on an organisation, achieved through excellent influencing skills

Desirable criteria

Skills and knowledge

Essential criteria

Excellent demonstrable knowledge of current employment legislation and best practice in ER policies, principles and procedures
Excellent written and verbal communication skills engaging effectively with a range of internal and external stakeholders at all levels
Ability to manage competing priorities and deliver multiple concurrent activities within agreed deadlines and to agreed standards with consistent attention to detail
Strong analytical skills, able to analyse information effectively identifying the causes of problems and proposing realistic and practical solutions to address them based on knowledge and understanding of an organisation and its operating environment
Ability to plan, prioritise, communicate and deliver against personal and team objectives and work plans
Ability to develop strong relationships and coach, challenge and influence to ensure effective ER solutions, balancing risk and commerciality and resolve conflict where necessary
Exceptional listening and questioning skills that enable empower and get to the heart of the issue

Important

The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
Employment at the Trust is offered subject to successful completion of a six month probationary period.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Job Description & Person Specification (PDF, 712.3KB)
Functional Requirements (PDF, 372.5KB)
Guidance for applicants (PDF, 85.4KB)
Policy Statement (PDF, 144.5KB)
Staff Benefits and Wellbeing (PDF, 196.5KB)
Recruitment Pack (PDF, 2.8MB)

Employee Relations Manager

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