Lead Business Analyst

• Understanding and representing user needs making sure we have all the information required in relation to a business problem in order for product teams to bring this to life in their solutions
• Leading on Change impact assessments to ensure we have considered all end users in relation to any changes
• Engaging business stakeholders and bringing them on the journey
• Working with the wider product community to support building a product that meets and exceeds stakeholder needs.

This role has significant relationship management responsibilities across the business, as well as across our Team, Train and Portfolio structure.

Typical Duties include:

• Providing guidance, support and best practice to a team of Business Analysts
• Collaborate with stakeholders to gather and analyse business requirements, translating them into actionable insights and solutions
• Plan and facilitate workshops with cross functional teams and stakeholders to gather requirements align on business objectives brainstorm solutions and drive collaborative decision making
• Collaborate with other train members to design, test and implement solutions
• Promote a culture of continuous improvement by identifying areas for enhancement and implementing best practices.
• Lead and manage regulatory change initiatives

Qualifications

Candidates with some of the following skills and experience will be highly regarded:

• Track record of delivering regulatory change
• Excellent analytical and problem-solving skills.
• Proficient in workshop facilitation and stakeholder engagement.
• Demonstrated experience in process improvement and solution design.
• Exceptional communication and interpersonal skills.
• Experience in change management activities.
• Ability to coach and mentor team members.
• Familiarity with Agile and Waterfall project management methodologies
• A good understanding of how people go through a change and the change process

• The ability to balance/build strong relationships through all levels and roles
• Build and show trust and respect
• The ability to influence others and move towards a common vision or goal
• The ability to act as a team player and be able to work collaboratively across functions and teams at all levels of the organisation
• Strong communication skills with the ability to clearly articulate messages to a variety of audiences
• A desire to build an environment for problem solving and continuous improvements within teams and service operations

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