Assistant Development Manager - On Site

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Job Description

NB This is a site-based role so you will need to be able to access our Castle Donington site a minimum of 3 days a week. As we believe in order to stay close to customers, our support teams need to be in the office to develop skills and ideas through collaboration, and that spending time together makes us more creative and connected.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household

• Competitive holiday entitlement with the potential to buy extra holiday days!

• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business

• A generous Defined Contribution Pension Scheme and Life Assurance

• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills

• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing

• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family

• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family

• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work

What you'll do

Your key accountabilities will include

• Post-deployment, clear metrics are used to measure the benefits for the relevant programme governance team.
• Become the expert on site process flows from a mechanical and technical perspective, providing support to multi-functional teams, including project managers, on short-term priorities as and when needed
• Use Business Performance Metrics and support Development Manager to prioritise reasons for non-performance. Identify and action opportunities to improve performance across efficiency, capacity, availability and proposition
• Support in the detailed solution design of logistics improvement activities always considering the end user. Completing this through providing clear business requirements, prioritisation process and impact assessments to technical and non-technical teams.
• Coordinate and complete regular efficiency and capacity assessments to support long term site development objectives
• Participating in PIR (post implementation review) activities including benefits appraisals. Co-ordinate with site teams to ensure acceptance of change into relevant business areas.

Who you are

Your skills and experience will include

• A self-motivated individual who has a methodical and analytical approach to problem-solving.
• The ability to create, and use, multiple streams/sources of data and then utilise this insight to quantify decision making and support in strategic recommendations to drive the business forward
• A great communicator who is capable of simplifying complex information and presenting it in a clear and concise way
• Use of advanced Excel/Power Bi to use data to solve complex problems and able to present and share data in a clear way to a wide variety of technical and non-technical partners
• Ability to complete data gathering via SQL, or similar data programming language, from Warehouse Management/Control Systems style platforms

Everyone's welcome

We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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