Document Design Engineer

What is the opportunity?

A great opportunity has arisen for a Document Design Engineer on the Document Management Delivery Team which supports the end-to-end delivery of our customer correspondence from a strategic, regulatory and compliance perspective for Wealth and Insurance.

The primary responsibility of the role involves creating effective and economical solutions that meet business requirements as well as identifying problems and key areas for improvement. You will collaborate with multiple teams to ensure highly effective solution designs and delivery of business changes.

In this role, you will:

• Support the Business in delivering efficient Business Specification Requirements for the relevant document template changes
• Analyse and identify appropriate end to end solutions to support Business and Technical requirements
• Ability to interpret complex technical requirements into business solutions and resolve issues to completion
• Create or update existing data models to support business requirements
• Provide accurate estimates and adopt responsibility for delivering to agreed timescales and engage with key partners on status of projects
• Engage in efficient development, unit testing, integration test and delivery into production of the solution in accordance with our Software Development Life Cycle (SDLC) model.
• Be proactive in the delivery of change, coaching others, and influencing outcomes in discussions
• Support application/technology upgrades including migration and decommissioning of applications as the need arises
• Seeks and drives continuous improvements by evaluating new technologies, by implementing processes and procedures that provide business benefit and efficiency.
• Modify existing products or designs to increase efficiency or improve performance, and innovate the process of turning their designs into reality

What will make you stand out?

• Ability to work to deadlines while delivering quality work to our standards and procedures both Business and Technical Documentation
• Excellent communication, interpersonal and collaboration skills
• Proven knowledge of relevant technologies, tools, and languages
• Analytical approach with strong problem-solving abilities and attention to detail
• Ability to work on own initiative and to be a self-starter and display an eagerness to learn and develop
• Demonstrate personal ownership, responsibility, and resilience to bring solution to conclusion
• Flexibility and adaptability to deal with changing priorities.
• Ability to multi-task and highly organised
• Continuous improvement approach with the ability to come up to speed quickly
• Experience in Agile/Hybrid/Waterfall Delivery Methodologies
• Successful candidate will have a proven experience in Document Management configuration

Essential Qualifications

• Experience working with Agile/Hybrid/Waterfall project delivery models
• Experienced in MS Office including Word, Excel, Jira, Confluence and Visio
• Experience and knowledge of change management principles, methodologies and tools
• Able to work effectively at all levels in an organization
• Experience working with technical and business teams to translate internal and external business needs to drive functional and technical requirements
• Strong understanding of all aspects of systems implementation and software development life cycles.

More about the team

The Document Design Engineer position is part of the IT group within the Wealth and Insurance business unit. The team comprises a dynamic and dedicated mix of IT professionals across the entire Software Delivery Lifecycle. The role will have a significant impact in delivery of our customer correspondence from key applications.

This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in-person collaboration -exact frequency to be agreed with manager.

#li-hybrid #ij-hybrid

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

• One Group, one team - Self
• Agile - Self
• Manage Risk - Self
• Amplify Capability - Self
• Champion Transformation - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.

Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.