UK Head of Trading (9 Month FTC)

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The Body Shop

The Body Shop has been here since 1976 and we're not going anywhere. It's an exciting time to join us as we're under new ownership and recruiting for some fantastic opportunities in our gorgeous new Head Office in Brighton.

We're looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we'd love you to join us as we embark on our next chapter.

Your role in a nutshell

Reporting into the Commercial Director, the purpose of this role is to drive profitable omnichannel growth within the UK Market. Working closely with colleagues across the business, you will be responsible for all commercial activities

- Analyses and manages market trading and customer acquisition across multiple channels within financial and customer goals to deliver the annual KPIs

- Owns and executes the Omnichannel Trading Plan, identifying opportunities and risks to KPIs

- Proactively identifies Omnichannel EBIT Risks and Opportunities across the business

- Oversees business development through B2B opportunities including gift cards

More about the role

Proactively manages the discontinuation and minimisation of aged stock and clearance of excess

Leads the Weekly Trading meeting and actively leads and drives Commercial involvement in other meetings across the business

Supports, drives and challenges the re-forecasting of all channels alongside Finance and Digital counterparts

Evaluates promotion and discount mechanics in terms of effect on customer profitability and flags any conflicts between long- and short-term targets

Interprets performance in terms of under / over performance by new vs existing customers as a primary lens comfortably matching this up to product and category trend

What we look for

Customer obsessed: focused on delivering what is right for our customers
Iterative mentality, ability to challenge the status-quo
Ability to oversee, train and guide direct reports supporting their development
Ability to deputise for Commercial Director where necessary
6+ years in a Commercial Trading Position or similar role
Proven experience deputising and leading teams
Preferable experience managing UK Stores / Ecommerce

Talent Drivers

Collaborative Skills
Personal Conduct
Commerciality
Purpose
Leadership