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Supporting Volunteer (Visitor Survey Volunteer at Pontcysyllte Aqueduct)

Do you enjoy talking to people? Are you confident in using a tablet to complete a few questions? Come and join us to help gather valuable feedback from visitors at Pontcysyllte Aqueduct.

**What you’ll do**:

Observe and note the behaviours and general profile of visitors as they explore the site

Approach visitors in a friendly, engaging, and welcoming manner Invite visitors to take part in a short survey, clearly explaining its purpose

Use a tablet to read out survey questions and accurately record visitor responses

Follow guidance on health, safety, and data privacy

Report any issues or feedback to your designated contact at Canal & River Trust

**What we’re looking for**:

Friendly, welcoming people that are happy to approach members of the public

People who can commit to a minimum of a couple of hours a week

Basic knowledge of technology - you’ll be using a tablet (full training will be provided)

**Why volunteer with us?**

Lots of interaction with people, you’ll spend your shift talking to visitors and staff at the museum

An opportunity to learn new skills, either for future employability or just for the fun of it!

You’ll be part of a supportive and enthusiastic team

Your contribution will make a real difference to improving our museums

We look forward to hearing from you!

So, if you enjoy talking to people and want to play a part in improving Pontcysyllte Aqueduct, we’d love to hear from you!

Why we want you

Our Supporter volunteers ensure that the day to day nuts and bolts of the waterways happen be that monitoring activities on the towpath or that the running of teams and the necessary processes happen in the background. This can be anything from working with our Social Media Team to assisting with location and filming for productions. Our Supporting Volunteers also support our teams within our offices and even on the Towpath conducting audits.

Some of the things you might get up to in that role are listed below, but the specifics of what your role will involve can be discussed with your task manager

What you will be doing

  • Supporting with administration
  • Supporting with data collection
  • Creating content on social media
  • Taking photos for promotion and celebration
  • This role can potentially be done from home.
  • When you register as a volunteer, we will ask you about any unspent convictions which you need to declare and risk assess these as needs be.
  • The skills you need

  • Reliable
  • Organised
  • Whilst not essential, many of the activities in this roles use either computer or mobile devices.
  • What's in it for you

  • The opportunity to volunteer flexibly, often from home
  • Be part of a friendly team of supportive colleagues and volunteers
  • Learn new skills and understand better the day to day workings of the waterways
  • Supporting Volunteer (Visitor Survey Volunteer at Pontcysyllte Aqueduct)

    Llangollen, UK
    Full-Time

    Published on 20/09/2025

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