Social Media Manager

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Overview

We're looking for an enthusiastic, ambitious and organised Social Media Manager looking to take their next career step and join the team in the krow office in London.

A bit about krow...

krow is a full-service creative communications agency working out of four UK offices. We are also a part of The MISSION Group Plc. The Brand Performance Group - a collective of digital marketing and communications Agencies employing over 1,000 people across 29 locations and 3 continents. The Group successfully combines its diverse expertise to produce Work That Counts for Clients, whatever their ambitions.www.themission.co.uk

Our clients range from big established retailers to smaller challenger brands and charities, giving our team the chance to do good over and above the business bottom line. We make Big Positive Impacts for our Clients that drive commercial growth, with ideas that move people to think, feel and act differently. Behind these ideas is a truly diverse culture, fuelled by passionate, sleeves-rolled up and open-minded thinkers.

Role

About the role

As a Social Media Manager, you will be instrumental in devising and executing innovative social media strategies that not only resonate with our audience but also drive engagement and results. You will have a hands-on knowledge of social media and creator marketing, with a particular focus on TikTok, Instagram and YouTube. Equally important is your ability to understand different audiences, and in a particular Gen Z, and how tailor content to engage them.

What You'll Be Doing

• Content Planning and Platform Strategy: Work alongside our strategy and creative teams to deliver best in class content and campaigns.
• Content Creation: Generate engaging, relevant content ranging from memes to TikTok videos that spark conversations and build community.
• Scheduling: Ensure all content is shared across appropriate channels at optimal times.
• Copywriting: Serve as the voice of our diverse brands, from crafting catchy captions to responding thoughtfully to community interactions.
• Influencer Management: Curate and collaborate with influencers who align with our clients' sectors, enhancing our creative strategies and extending our reach.
• Community Management: Keep your finger on the pulse of social trends to engage actively and authentically with our audiences.
• Project Management: Keep social projects on track and project manage the production of assets with the Creative team, within budget and on time.
• Reporting: Monitor, analyse, and report on the impact of our social media efforts, using data to drive future content decisions.

About you

We are looking for someone who has a true passion for social media, with a demonstrable knowledge of ever-changing platforms, formats and trends. You will be able to display confidence in presenting your innovative ideas, connecting with our client's business objectives and social communication goals. You should have an interest in content production and all things social as well as an awareness of digital channels beyond that which make up the full comms ecosystem. You will be positive, forward thinking and organised, able to work to deadlines and are ready to grow and thrive within the fast-evolving social media landscape.

Qualification & skills requirements

• Proven work experience within social media
• Expertise in managing multiple social media platforms
• Ability to deliver creative content ideas
• Familiarity with online marketing strategies and channels
• Expertise with social listening and community management tools, e.g. Brandwatch, Pulsar, Sprout, etc.
• Paid social knowledge is beneficial, but not essential
• Ability to grasp future trends in digital technologies and act proactively
• Maintains excellent writing and language skills
• Excellent communication skills
• Multitasking and analytics skills
• Must have the right to work in the UK

Benefits

What We Offer:

It's a no-brainer that our team are most successful when happy and fulfilled. That's why we've designed initiatives and a package of benefits to support their development and wellbeing:

25 days per annum, plus 8 Bank Holidays + an additional day off each year for your birthday.

Health cash back scheme

Generous pension scheme

Life Assurance Scheme (x4 Salary)

Mental Healthcare Employee Assistance Programme

Cycle to Work Scheme

Employee Referral Scheme

Season Ticket Loan

Electric Car Salary Sacrifice Scheme

Cinema Society Membership

Gym Membership Discount

Mission Share Incentive Plan

Hybrid working model

So, if you are a forward-thinking and results-driven individual with a passion for social media, we'd love you to join our team and make a real impact on the success of our clients' businesses.

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to disabled people who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required.

Apply now and be part of a creative and collaborative environment dedicated to pushing the boundaries of digital marketing excellence!