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Senior Retail Merchandiser

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Job Description

Key responsibilities:

Market and Métier knowledge
• Analyse competitors trends / price positioning
• Monitor sales performance through both quantitative analyses and qualitative feedbacks
• Undertake detailed analyses to understand business opportunities and risks
• Build action plans in close collaboration with Retail, Training, Customer Service, Metiers and Europe Region to achieve ambitions
• Regular store visits and time spent instore (monthly ½ day instore on rotation)

OTB and Buying management
• Collaborate to the definition of OTB for stores in line within the strategy of the subsidiary and Europe and with the stock objectives set for the current year
• Monitor and control reorders in line with budgeted stock levels
• Propose a buying strategy and support physical stores in their freedom of buying to ensure a unique but coherent offer that will answer to their customers' needs and enhance the store identities, with a good balance between novelties and bestsellers (assortments, PSI, novelties)
• Place orders for the Ecommerce local platform, taking into account store offerings, with an omnichannel approach
• Continue to develop easy to use tools for Podium, Preview, Reorder and Push offers with control on delivery to come, level of stock and sales
• Update PSI and assortments when needed, proposing adjustments based on sales per store and Retail / Warehouse constraints
• Collaborate with the Retail planner to define stock management on Reorder metiers within the subsidiary

Product animation
• Check delivery/availability for launching of new products in all stores with the Retail Planner and collaborate with Training team, Visual Merchandiser, Ecommerce and Communications to ensure successful launches
• Work closely with Visual Merchandiser / E-VM to optimise products visibility and ensure products are given the right level of exposure in stores' display and in our windows
• Contribute to the definition of 360 animation plan with the Retail, Training, Ecommerce and Communications teams to provide focus (and fun!) for sales teams, and increase sales on targeted Métiers
• Optimise every opportunity to move stock throughout the business reducing the financial impact of depreciating goods

Métiers & Europe Community partnership
• Be an active player of the Merchandising community in Europe
• Share, implement and adapt Europe strategy within your subsidiary and share all best practices from the UK
• Use the tools implemented by the European team and adapt them if necessary to benefit the stores
• Create synergies with the European team by relying on them for reporting and analytical support - avoid duplication and improve efficiency
• Work closely with the Métiers to implement their strategy locally and achieve growth ambitions
• Be the key liaison between the Stores and Métiers: share feedback and key information, transparency and effective communication with stores is essential

Profile:

• Retail merchandise / planning experience within a retail environment
• Highly analytical with exceptional organizational, communication and presentation skills
• Commercially aware with a passion for our products
• Advance knowledge of Microsoft Office, particularly Microsoft Excel
• Be influential, structured and pedagogic in their approach
• Detailed in their analyses but synthetic and action-focused when sharing with others
• Team player, with great interpersonal skills

About Us

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

About the Team

Hermès GB Limited is one of the many subsidiaries branching out from our Hermès International Headquarters in Paris. We operate with over 250 employees, from our Headquarters in London and across ten stores within our retail function in cities such as London, Dublin, Glasgow and Manchester.

Hermès really is a truly wonderful place to work. Close relationships, humility and a thirst for team success make the company's management style unique. Behind the drive for excellence is a spirit of goodwill in which personal achievement is for the benefit of the group's progress, and where everyone shows commitment and passion, depth and lightness in all that they do.

Learning and sharing, cultivating one's curiosity and capacity to be amazed, innovating and never ceasing to push the boundaries of excellence are all crucial aspects of each individual's development, and make up the company's principle of continuous learning and passing down of knowledge.

Our DNA is built up of People, Passion, Personality and of course, our wonderful Product.

This is an exciting opportunity for any professional who is keen to be part of a close team within a dynamic and flourishing organisation.

Senior Retail Merchandiser

Hermès
London, UK
Full-Time

Published on 22/11/2023

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