Senior Product Manager, B2B Travel Cross Border Solutions

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

What's it all about?

The Enterprise FX and Cross Border Solutions team is charged with leading the design, build, and commercialization of best-in-class flexible enterprise-wide FX, settlement, virtual accounts, and currency management solutions as we seek to meet the growing and increasingly diversified needs of clients moving funds around the world. In addition, this team is responsible for building and delivering a broad suite of flexible, transparent, and competitive FX solutions via the FX Marketplace and is responsible for FX trading, operations, and commercialization across the enterprise.

As part of Enterprise FX Global Product Team, you will be at the forefront of creating innovative propositions that enhance the payments experience for our B2B Travel clients globally. You will be working closely with internal and external stakeholders, leveraging your skills to drive the development and implementation of our cross-border solution to companies such as B2B Travel issuers, OTA's, Lodging, Airlines and Entertainment.

This is a unique opportunity to leverages some of our core capabilities in the cross-border card and account space, while focusing on future proofing and broadening the applicability of our solutions across Enterprise FX products and new client segments. Specifically, this role will focus on:

What we expect of you, day to day.

This position will support the Director, Enterprise FX Product Development - Commercial and Travel segment and shall:

Job Description

• Develop and innovate new propositions in the travel segment by integrating our cross-border solutions to our card and account products.
• Collaborate with regional teams across EMEA, NA, and APAC to understand client requirements, and ensure alignment with strategic plans.
• Monitor industry trends and competitor activities, and adjust strategy as necessary to maintain a competitive edge.
• Organise and track pipeline of clients with the sales teams, keep the group focused, manage issues and escalations.
• Facilitate workshops with internal and external stakeholders, acting as the subject matter expert on cross-border solutions.
• Prepare internal and external collateral, create customer journeys, and present the client value proposition to effectively communicate our cross-border solution to clients.
• Leverage data from GBI to develop and validate regional business cases for internal and external stakeholders.
• Act as an expert on B2B Travel client needs and trends, providing insights that can inform our product strategy and impact client business models.
• Define key benefits, market differentiation, product strategy, customer value, and solution positioning across various travel verticals, markets, and regions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Experience and in-depth knowledge in the B2B Travel payments space is essential, including card and account payments. Please only apply if you have this experience
• Strong project management skills with demonstrated ability to follow through on strategies and deliver tangible business results.
• Exceptional interpersonal and presentation skills and a proven ability to influence and communicate effectively across different markets and functional lines
• Ability to manage a complex and varied workload, supporting multiple ongoing initiatives across different countries
• Superior analytical and problem-solving skills, ability to extract data points and develop business cases
• Self-starter with a bias toward action, advanced planning, organizational and problem-solving skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.