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Senior IT Engineer

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Job summary

As a Senior IT Engineer you will provide IT support to Trust staff and staff from external organisations such as the North Lancashire GP population.

The work will be challenging but it is an opportunity to put your knowledge and skills to work in a rewarding public service. You will gain valuable experience working in an environment where IT is considered central to the delivery of good patient care. This belief is clearly evident in the significant investment made in the I3 service to support the Trust-wide implementation of our ePR and associated technologies. You will work as a member of a technical team to provide critical support to staff across departments on issues relating to software, hardware and networking and support key implementation projects. You will be a self-starter and be able to manage your own workload but also work as a team member to meet SLA targets.

Interviews will be held in person at the Royal Lancaster Infirmary site, in a COVID secure environment and there will be a practical IT test along with questions.

Main duties of the job

The post holder will provide general IT support to the Morecambe Bay Health Community; Acute Trust and Primary Care, as directed by the Computer Operations Manager. Main duties include;

The implementation and support of computing devices, associated software and peripheral devices

Managing the effective and efficient response to, and resolution of, IT incidents and requests

Provision of technical and operational support to projects

The post holder will be required to participate in the IT On-call rota providing out of hours IT support.

It is essential that the post holder has experience of providing IT support to a large organisation, combining a high level of technical knowledge with a strong customer focus.

The post holder must be prepared to travel at short notice to other supported sites.

About us

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/

Job description
Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/

Person Specification

Experience

Essential

  • Excellent knowledge of current and legacy Hospital Information Systems

Desirable

  • Have credible experience of the Information Technology support and development functions

Skills

Essential

  • Must have a good understanding of the operation of server and desktop hardware and software and associated peripherals and software drivers

Desirable

  • Good understanding of the concepts of Healthcare computing

Person Specification
Experience

Essential

  • Excellent knowledge of current and legacy Hospital Information Systems

Desirable

  • Have credible experience of the Information Technology support and development functions

Skills

Essential

  • Must have a good understanding of the operation of server and desktop hardware and software and associated peripherals and software drivers

Desirable

  • Good understanding of the concepts of Healthcare computing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust
Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

Employer's website

Senior IT Engineer

Lancaster, UK
Full-Time

Published on 19/06/2023

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