Senior IT Engineer

Job summary

As a Senior IT Engineer you will provide IT support to Trust staff and staff from external organisations such as the North Lancashire GP population.

The work will be challenging but it is an opportunity to put your knowledge and skills to work in a rewarding public service. You will gain valuable experience working in an environment where IT is considered central to the delivery of good patient care. This belief is clearly evident in the significant investment made in the I3 service to support the Trust-wide implementation of our ePR and associated technologies. You will work as a member of a technical team to provide critical support to staff across departments on issues relating to software, hardware and networking and support key implementation projects. You will be a self-starter and be able to manage your own workload but also work as a team member to meet SLA targets.

Interviews will be held in person at the Royal Lancaster Infirmary site, in a COVID secure environment and there will be a practical IT test along with questions.

Main duties of the job

The post holder will provide general IT support to the Morecambe Bay Health Community; Acute Trust and Primary Care, as directed by the Computer Operations Manager. Main duties include;

The implementation and support of computing devices, associated software and peripheral devices

Managing the effective and efficient response to, and resolution of, IT incidents and requests

Provision of technical and operational support to projects

The post holder will be required to participate in the IT On-call rota providing out of hours IT support.

It is essential that the post holder has experience of providing IT support to a large organisation, combining a high level of technical knowledge with a strong customer focus.

The post holder must be prepared to travel at short notice to other supported sites.

About us

We operatefrom three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, andUlverstonCommunity Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.