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Selection Operations Advisor - HSBC

Location: UK Remote

Working Hours/Shifts: Full Time, 37.5 hours/week

Employment Type: Fixed Term Assignment 9 months

Join our World of Talent. 

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

https://www.weareams.com/

Would you like to be a vital part of the Strategy Consulting Team?

Then we would like to talk to you!

You will support the Selection Operations Lead with effective delivery of the global graduate selection process and associated activities. In particular this includes proactively monitoring and managing recruitment pipeline performance to ensure the process is working effectively and driving the appropriate levels of governance to this across all global teams.

What you’ll be doing:

You will be responsible for supporting the Selection Operations Lead with effective delivery of the global graduate selection process and associated activities. In particular this includes proactively monitoring and managing recruitment pipeline performance to ensure the process is working effectively and driving the appropriate levels of governance to this across all global teams.

You will ensure pipeline data is interrogated, investigated and used to inform decisions throughout the recruitment season following up on any themes or emerging issues with the appropriate vendors and stakeholders.  This might be spotting patterns of why certain candidate groups are not progressing through the different stages, or why fulfilment for certain programmes may be experiencing difficulties and formulating an effective solution to this. Season performance will be evaluated and used to determine refresh requirements for the following year and this role will ensure changes are delivered.

You will also support the candidate centric focus HSBC is providing through the provision of candidate enablement initiatives and platforms.

You will improve the performance and efficiency of HSBC’s vendor and In-house recruitment teams to be managed cost effectively by focusing on process optimization, improvement and compliance, operational risk management, financial control, high quality auditing and data assurance, policy development and overall control and governance of vendor delivered services.

There are multiple vendors in the global graduate selection process that integrate systems and work collaboratively, and this requires monitoring and internal compliance to be constantly delivered.  You will need to respond to changing economic and market conditions, legal and regulatory requirements, operating procedures and practices and the impact of new technology. You will work to optimize operating infrastructure to avoid inefficiencies, duplication of effort and to drive closer alignment with the wider HSBC resourcing model.

  • Supporting the delivery of the global selection process and driving the appropriate levels of awareness and compliance to this across all global teams.
  • Supporting the end of season review, identification and delivery of appropriate selection enhancements.
  • Supporting with the execution of initiatives designed to support candidates in the selection process including portals, skill readiness sessions and overseeing recruiter events.
  • Proactively monitoring, reviewing and interrogating pipeline data to understand how the recruitment approach is working and if overall recruitment objectives are being met.
  • Building understanding of RPO model globally and making recommendations on enhancements
  • Driving closer alignment with the Resourcing & Onboarding function as relevant identifying opportunities for cross team resourcing such as through Avature CRM
  • Ensuring adherence to recruitment operational performance in compliance with policy, process and management standards. Managing and escalating vendor issues as required.
  • Acting as SME for global graduate and intern (and other local programme) selection and assessment process
  • Responsible for updates to overall process and systems procedures, training and communication
  • Reduction in risk through compliance with recruitment policy and process.
  • Process re-engineering to support the Group Emerging Talent’s CoE strategy and objectives

You’ll need to demonstrate:

Must Haves:  

  • Experience of campus recruitment and attraction preferred plus recruitment operations/pipeline management experience
  • MS Excel - pivot tables, etc. is a must
  • Excellent analytical reasoning skills and comfortable producing, interpreting and acting on data
  • Resourcing experience and track record of working in partnership with and delivering through other HR colleagues and external vendors in an intellectually demanding environment
  • Demonstrable track record in process management and improvement delivering reduction in time and cost through streamlining resourcing processes
  • Strong experience of implementing consistency and lasting change
  • Experience of interpreting policy
  • Proven influencing skills in an environment where employee engagement is paramount
  • Proven track record of process management in a Resourcing environment
  • Solid business acumen, commercial awareness and depth of thinking
  • Proven ability to work under pressure within demanding timescales

Who will I be working with?

Since 2017 AMS Strategy Consulting Team have been providing SME resource to support one of our largest Retail Banking clients Global Emerging Talent Programme Development team. This newly created role will support the Selection Operations Lead with effective delivery of the global graduate selection process and associated activities. In particular this includes proactively monitoring and managing recruitment pipeline performance to ensure the process is working effectively and driving the appropriate levels of governance to this across all global teams. 

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.

We offer:

  • Full training and support
  • High value and challenging work
  • A vibrant, diverse, and collaborative culture
  • Flexible working
  • A competitive reward and benefits package*
  • The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies                                                                                                                                  

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email talentacquisition.generalenquiries@weareams.com or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!

We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.

Expiration Date: 27/10/2024

Selection Operations Advisor - HSBC

AMS
United Kingdom
Telework
Contract, Full-Time

Published on 10/10/2024

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