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Salesforce Solution Architect

Description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.

Job overview:

We're looking for an experienced Salesforce Solution Architect to join our architecture and analysis function to help us make our goals a reality. This is a fantastic opportunity to work primarily on a greenfield programme working with enterprise architects, solution architects, product owners and engineers in agile delivery teams in the design and development of our new Salesforce centred insurance and customer platform. Our new strategic platform is built using SaaS and Cloud hosted PaaS components, with following Salesforce cloud components at its core - Service, Sales, Health and Marketing cloud as well as Salesforce Industries products.

Key responsibilities:

• Defining, designing and communicating digital first solutions for our strategic customer platform
• Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards
• Promoting low-code and out of the box usage of Salesforce components wherever appropriate
• Working within an agile program and teams, adhering to Scrum or Kanban principles
• Contributing to the architecture runway and target architecture
• Ensuring appropriate governance processes are adhered to
• Supporting continuous improvement initiatives within the team and across the IT department, proactively assessing emerging technology / solutions for our business
• Working with security and data protection officers ensuring the solution is secure by design and compliant

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

• Proven experience and knowledge working with Salesforce as a solution architect or senior engineer / administrator with a desire, aptitude and ability to move into Solution Architecture
• Proven experience with Salesforce Health, Service or Sales Cloud including implementing Salesforce best practice
• Good understanding of current and emerging technologies and their potential to deliver business benefits
• Strong influencing and negotiation skills, managing effective stakeholder relationships
• Ability to translate business strategy into technical solutions and business requirements into technical design
• Experience of Salesforce Industries Health/Omnistudio/Vlocity is highly desirable
• Working knowledge integrating Salesforce with other applications via real-time, batch, sync/async
• Salesforce certifications desirable, ideally a minimum of Platform Developer 1. Application Architect or System Architect would be preferred

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

How to apply:

To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to lauren.standen@axa-insurance.co.uk.

#Health #LI-Hybrid

Salesforce Solution Architect

United Kingdom
Full-Time

Published on 06/03/2026

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