Risk & Service Modelling Analyst
Description
About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Retail helps people get back to the good stuff with quick, fuss-free home and car insurance and brilliant customer service.
Job overview:
We're looking for a motivated individual to join our team as a Risk and Service Modelling Analyst. You'll learn how to develop high-quality, robust data and analytics using tools like Databricks, Python, and GIT. You'll support the design and development of scalable data models, write efficient code, and help produce datasets related to service, operations, complaints, and key risk metrics. This is a fantastic chance to build your skills in data and storytelling to help our business make informed decisions.
Key responsibilities:
• Assist in building and maintaining data pipelines and models in Databricks using Python
• Work closely with Risk Visualisation Analysts to help ensure models are easy to use and provide valuable insights
• Support the team to follow technical standards, best coding practices and version control procedures
• Gain knowledge in risk and conduct-related data and reporting
• Help to deliver reports and insights within agreed timescales
• Use tools like GIT to track your work and manage version control
• Communicate with stakeholders to understand their requirements, with guidance from senior team members
• Keep up to date with new technologies and industry developments to improve your skills and stay current in analytics and cloud computing
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills & experience:
• Degree in Maths, Data Science or similar
• Understanding of Python, ideally with some knowledge of object-oriented programming or experience with GIT version control
• Understanding or experience with Power BI or similar tools
• Analytical mindset with the ability to interpret data and tell a story through your findings
• Good organisational skills to manage deadlines and multiple tasks
• Confidence to present your work clearly to different audiences
• Knowledge of risk, conduct or service functions and reporting
• Interest understanding of how business operations work and the key metrics that drive insights
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply:
To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to leanne.white@axa-insurance.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
#LI-DNI