Receptionist

Job Description

As a Receptionist you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
• Welcome customers warmly into the business
• Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
• Checking personal identification and registering new members
• Sign up customers to the clubs loyalty programme
• Complying with relevant compliance and security procedures
• Work with your colleagues to provide efficient and dynamic service
• Deliver an excellent customer experience
• Engage and support the G one process
• Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling
• Immaculate operational standards in all areas of food beverage and reception

Qualifications

•Positive attitude

Experience of working successfully in a hospitality role
• Experience in a customer facing role
•(Preferred) Previous experience working in a multifaceted role
• Fanatical about delivering customer experience
• Ability to collaborate with the wider business
• Sound communication skills
• Comfortable with change and ability to embrace new ways of working
• Must be able to work shifts at any time of the day, including nights, weekends and bank holidays.

Must be 18 or over to apply

Additional Information

Rate of pay is £11.44 per hour and gaming tips. A premium rate of £1 per hour will be paid between Midnight and 8am.

Rank Rewards - Discounts on big brands

Social events throughout the year including Christmas Party & STARS Annual awards ceremony.]]>