Project Coordinator Operations

Job Purpose

Project Coordinator (operations)

Remote - working from home with occassional travel

Full time, permanent role.

Salary: up to £30,000 + benefits

Can you provide excellent operational coordination and administration to our colleagues, contractors and volunteers undertaking operations and maintenance tasks every day?
We are the UK's largest waterways charity, looking after 2,000 miles of your canals and rivers across England and Wales. Together, let's make sure they continue to be here for tomorrow and beyond. Our plans are to deliver a substantial increase in expenditure on our waterway network to improve its resilience through the growing impact of climate change.

The Project Coordinator (Operations) is a key role within our Operations Performance team; whose purpose is to provide support to our regional and national frontline teams delivering our day-to-day operations and maintenance. It is our job to ensure our regions are successful in delivering their operations and maintenance works in a dynamic and sometimes challenging environment. Our ideal candidate will be a collaborator, someone who naturally wants to get involved and help colleagues, you will have to be very organised, with an eye for detail, whilst enjoying working at pace.
This role will support the delivery of the Trust's programmes of operations and maintenance tasks and activities, from our emergency on call rotas and regional planned maintenance programmes to our national vegetation and MEICA programmes. Your coordination will improve programme visibility, stability and provide clear reporting which will contribute to the efficient delivery of the programmes. You will provide support in compiling programme status reports, reviewing and issuing project progress reports, administering change management procedures, compiling master programmes and monitoring operations and maintenance resource levels. You will also administer and support the continuous improvement, and operations change projects as well as compiling the programme for updating and reviewing our operational standards.

Location & Coverage
Our Project Coordinator role will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required for team working and collaborative meetings. Occasional travel to our regional waterway network to enable site visits, meet colleagues, contractors and volunteers, and liaise with your team members will help your onboarding and understanding of the Trust. We know uncertainty around travel can sometimes be a barrier to applying for a job, particularly for working parents. Please do not let travel be a barrier to you applying for this role, speak to us at interview or prior to application about what a typical week, month or year may look like and we will be able to clarify our expectations. Our current main Hubs: Leeds, Ellesmere Port, Burnley, Newark, Birmingham, Milton Keynes, Gloucester, London.

See our canal network here (https://canalrivertrust.org.uk/enjoy-the-waterways/canal-and-river-network).

Knowledge, Skills/Qualifications & Experience

You will be leading a critical component within our Operations Performance team to ensure the successful delivery of all our operations and maintenance programmes. This is a new role, and you will be helping us develop our maturity in setting our operations and maintenance standards and ensuring we meet them. You do not need to know anything about canals, rivers, reservoirs or docks, except that they are great places to visit to relax and will make you feel happier and healthier. You may currently be working in logistics, retail, construction, consultancy, facilities, charity or transport and our recent hiring experience shows there are many transferable skills from these and numerous other sectors.

Key Accountabilities:
• Compile the various regional and national operations and maintenance programmes to ensure visibility of overall delivery status.
• Monitor operations and maintenance delivery resources against forecasts and assist Regional Operations Managers and M&E Delivery Manager to balance resources across teams.
• Administer programme level change management and reporting via our Operations Gateway.
• Compile national and regional progress reports on behalf of all stakeholders.
• Monitor individual operations and maintenance programmes and liaise with Regional Operations Managers, Framework Contract Managers and M&E Delivery Manager to update these to reflect latest information.
• Ensure documents storage standards are implemented and adhered to.
• Assisting with administration of continuous improvement and operations change projects.
• Compile a national programme for operational standards review and update and administer the governance procedure.

About You
Technical:
• Experience of working in a collaborative team environment, balancing differing stakeholder requirements, and providing accurate delivery reports.
• Some knowledge of project or operations management processes and systems.
• Some experience of SAP particularly in the Logistics, Accounting and Information System modules.
• Experience with Microsoft O365 development and Microsoft Power Platform.

General:
• Ability to manage stakeholders, taking account of their levels of influence.
• Excellent IT skills particularly in the use of Microsoft Excel and Word to manipulate and report data as well as Microsoft SharePoint, (or equivalent software).
• Some experience in the use of Microsoft PowerPoint and SAP (or equivalent software).
• Excellent standard of written and verbal communication.

As with any job, you may not have everything on the list above and we will be able to support your development into this role with training and support from experienced colleagues.

To apply: click on the "Apply for this job" button and follow the process - complete the application form, upload current CV and supporting statement.

If you have any questions about the role, please contact CRT.recruitment@canalrivertrust.org.uk

Closes: 7 October 2024 at 09:00am

Interviews: w/c 21 October 2024

What We Offer

In addition to your annual base salary of £30,000, we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits we are also open to flexible working arrangements. These include:

• Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
• 25 days paid holiday (plus paid Bank Holidays), increasing to 27 days after 3 years, and 30 days after 5 years
• Home working status with 'hub' facilities available should you need the flexibility to work outside of home.
• A varety of personal learning & growth opportunities
• Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
• Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
• 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
• Free fishing facilities across our canal network.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.
Find out more about us on our website: https://canalrivertrust.org.uk/about-us]]>