Product Manager

Some key focus areas for a Product Manager will be:

Leadership:

• To provide leadership, functional management and support of their delivery "train".
• To provide line management of a group of Product Owners (not necessarily aligned to their delivery train). This includes performance management and general pastoral care.
• To support the evolution of Group Technology Services function by continuously reviewing and improving delivery methods and operating structures, and supporting adoption across the Change community.

Change:

• Engage with stakeholders to agree improvements to products and services that deliver the maximum possible value.
• Work with stakeholders and Change Management on idea generation.
• Accountable for the delivery of change by your train on schedule, to budget and meeting agreed scope and quality criteria, including compliance.

Production Support:

• Accountable for the production service of the applications within the remit of the delivery train.
• Each of these areas should be managed, prioritised and built into roadmaps and capacity plans in order to meet service levels and targets.
• Work with business stakeholders to get ready for 'live' and define what 'live' looks like.
• Implement and manage success metrics for the product whilst taking responsibility for the entire product lifecycle.

Management / Product Management:

• Work together with the Product Owners to craft a product delivery roadmap and execute this against its objectives.
• Accountable for executing the planning and prioritisation of train delivery (in collaboration with Business Owners and Sponsors) that balances business value, service stability, and effective delivery.
• Build relationships with users to understand needs and challenges. Disseminate this to the delivery team.

Qualifications

As a Product Manager you would be expected you to:

• Demonstrate excellent strategic ability with a pragmatic approach.
• Have experience of presenting business cases and other relevant content at C-suite level.
• Have gained a strong understanding of all elements of the entire product management process.
• Be an experienced people manager with a track record of coaching and supporting colleagues to help them fulfil their potential.
• Be customer obsessed!

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