Performance Analyst
Description
Are you passionate about driving data-driven insight and optimisations? Do you have experience of Google Analytics and writing SQL? Able to complete statistical analysis, forecasting and develop statistical models? We're looking for someone to join AXA Commercial's Direct team.
You'll be responsible for producing regular and ad-hoc performance analysis, offering actionable insight and commentary to inform strategic decision making, marketing channel management, pricing and underwriting outcomes. You'll build relationships with colleagues across AXA to gain deeper insight into product performance, customer journeys and the market.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at our Glasgow office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you'll be doing:
• Analyse and interrogate data, ensuring deep understanding of marketing and trading performance, trends and growth opportunities.
• Provide verbal and written performance commentary, bringing together actionable insight and proactively provide recommendations to improve performance.
• Collaborate with broad range of stakeholders, drawing out actionable insight to drive performance and improve overall efficiency.
• Own digital performance reporting, accommodating additional reporting requests as needed.
• Create customer segmentation reporting based on existing customer behaviours.
• Support business reporting and planning through advanced forecasting and analysis.
• Analyse customer behaviour within purchase journeys to corroborate trends and provide optimisation recommendations.
• Collect, clean, and analyse data from policy management platforms using SQL.
• Manage and monitor Google Tag Manager and work with AXA UK's Analytics teams to implement new tracking across digital journeys.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
What you'll bring:
• Demonstratable experience of using Google Analytics (GA4) to report on data and make decisions is essential.
• Ability to use SQL for data extraction, manipulation and analysis is essential.
• Able to complete statistical analysis including forecasting and developing related statistical models.
• Understanding of digital marketing and channels, including the current search marketing landscape.
• Ideally, you'll have experience of Tag Manager, Looker Studio, BigQuery and Search Ads 360 (or equivalent platforms) to deliver performance analysis and reporting.
• Experience in evaluating the performance of eCommerce websites and their purchase journeys via self-directed research.
• Able to formulate and communicate meaningful recommendations based on analysis.
• Curious, adaptable problem solver and enjoy taking ownership.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
What we offer:
At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
• Competitive annual salary of up to £33,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts
To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to jennifer.manuel@axa-uk.co.uk.
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Who we are:
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.