Operational resilience Senior Manager

What is the opportunity?

The role offers the opportunity to work in an exciting and growing area within Bank of Ireland and the wider financial service sector. Operational Resilience is defined as the ability of a firm, and the financial services sector as a whole, to identify and prepare for, respond and adapt to, recover and learn from an operational disruption.

As a part of the Bank of Ireland Group Resilience and Continuity (GR&C) team Operational Resilience Managers will have responsibility for a number of key deliverables which aim to enhance the banks overall Operational Resilience.

The role also offers an excellent opportunity to gain exposure and experience of Operational Resilience while working with senior managers across the bank.

In this role you will:

• Implement the Operational Resilience Policy and Technical Guidelines across the Group and work with the business to continually improve as appropriate.
• Review and challenge the Groups existing approaches to business Continuity and develop a strategy which aligns with the Groups Operational Resilience framework, provides the most efficient use of resources and is aligned with regulations.
• Support and advise on the Group Operational Resilience strategy with a particular focus on enhancing Business Continuity capability with the wider Group Resilience and Continuity team.
• Support the Group in transitioning from Operational Resilience programme activities into a continually improving business as usual operating model.
• Work with Important Business Service owners to develop and continually improve the effectiveness of the Groups Operational Resilience capability with a particular focus on Business Continuity.

What will make you stand out?

Operational Resilience is a relatively new concept which brings together Business Continuity, Crisis Management and Resilience Management among other disciplines.

Experience with Operational Resilience or a similar field is not essential in order to apply for this role, but will make you stand out!

Significant experience as a Business Continuity specialist in a similar capacity, preferable in the financial sector, with operational knowledge of recovery and resilience processes will give you an advantage.

Strong social skills, a proven track record in building and maintaining strong working relationships with multiple senior partners is important and will give you an advantage.

The ability to provide intellectual rigour to risk assessment, development of business solutions and decision making within Operational resilience and experience in Operational Resilience regulations & guidelines make you an attractive candidate.

You understand, identify and pragmatically influence the risk based approach to mitigation and monitoring.

More about the team

Our Group Resilience and Continuity team form part of the Payments and Business Continuity Management business function within the Group Technology and Customer Solutions division. We are the first line Centre of Excellence who with the support of the wider business in continually improving the Operational Resilience capability of the Bank of Ireland Group. Group Resilience and Continuity are responsible for developing and setting a comprehensive vision and approach for Operational Resilience, which are then delivered through comprehensive frameworks, policies, methodologies, management tools and the provision of sound advice.

This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in person collaboration exact frequency to be agreed with manager. #li-hybrid #ij-hybrid

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Flexible working matching promise

A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements.

Key Competencies

• Customer Focused - Leader
• Amplify Capability - People Manager
• One Group, one team - Leader
• Accountable - People Manager
• Manage Risk - Leader

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.

Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.