Knowledge Assistant
Role profile
We are recruiting for a Knowledge Assistantrole to provide high-quality support to our Knowledge Lawyers across the firm'sReal Estate, Projects, Planning and Debt Finance teams, enabling consistentdelivery of knowledge, training, and insights to our fee earners and clients. Itis an ideal opportunity for a proactive assistant who thrives in a professionalservices environment and enjoys working across multiple teams in a knowledge-focusedsetting.
This is a permanent role that can be based from our Bristol or London office. The role is full time, although we are open to considering flexible working patterns.
About OsborneClarke
Osborne Clarke is an international legal practice helping clients respond to today's issues and prepare for tomorrow's challenges in a collaborative, approachable culture. Our Knowledge Team plays a central and strategic role in making Osborne Clarke a great place to work, with friendly, supportive colleagues across our UK offices who work closely together to support the firm's growth and success. We value difference and encourage applicants from all backgrounds; we support flexible working, are signatories to the Mindful Business Charter, and offer a range of wellbeing initiatives and flexible benefits.
Purpose of therole
The KnowledgeAssistant will implement knowledge, training and publication workflows,maintain accurate trackers and folders, support legal content publication anddistribution, and ensure effective communication and administration aroundknowledge activities for Real Estate, Projects, Planning and Debt Finance.
Keyresponsibilities
In this role, youwill coordinate the full lifecycle of internal training and knowledge-sharingactivities, ensuring sessions are well-planned, clearly communicated andseamlessly delivered. This will include preparing agendas, liaising withspeakers, collating materials, arranging recordings and managing post-sessionfollow-up. You will also plan the practice group-wide traineeinduction for each March and September intake to ensure a consistent andwelcoming experience.
You will supportour Knowledge Lawyers with the preparation and publication of client andinternal materials, such as newsletters, blogs and insights, by proofreading,formatting and scheduling content, applying appropriate categories and tags,and sharing updates through the relevant internal channels.
You will help keepour knowledge estate organised by maintaining trackers, databases and documentfolders so materials are current, consistently named and easy to find. Thiswill include filing, archiving and applying version control in line with firmstandards, and producing regular summaries, meeting packs and metrics ontraining and knowledge outputs.
As our AI-enabledknowledge tools evolve, you will engage with them to support search, taggingand content preparation, provide constructive feedback on functionality, assistwith testing and training materials, and use the tools in line with governance,confidentiality and data-security requirements.
You will play akey role in onboarding by sharing core materials with new joiners, signpostingkey resources and arranging introductory training, as well as coordinatingbookings for approved external training where required. Day to day, you willtriage enquiries about knowledge resources and systems, help users find theright materials, and escalate queries to Knowledge Lawyers where appropriate.
Reporting
This role willreport to a Knowledge Lawyer within the Projects, Real Estate and Finance(PREF) practice group but will support all Knowledge Lawyers in that practicegroup. The PREF Knowledge team is led by our Head of PREF Knowledge (also aDebt Finance Knowledge Lawyer).
Who we'relooking for
We are seeking an assistant with experience ideally in a professional services environment. You will be comfortable working across multiple teams, managing concurrent workflows and deadlines, and adapting communication style for a range of stakeholders. You will demonstrate excellent attention to detail, strong written and verbal communication, good organisational skills, and proficiency in Microsoft Office. You will be adept at following clear processes, working with confidential information, clarifying incomplete instructions before acting, and operating with initiative while knowing when to escalate. A collaborative, professional, and flexible approach is essential.
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us
Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.
At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
*Services in India are provided by a relationship firm