Junior Account Manager

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Suade's success is built on our proven ability to develop cutting cutting-edge technology to create the next generation of RegTech solutions. We are Suade is seeking an ambitious looking for a Junior Account Manager who want to take their skills to the next level in a fast-growing tech company to create a long-term, trusting relationships with our customer.

We are a market-leading regtech company with cutting-edge technology that automates regulatory reporting, compliance and financial risk solutions for global institutions. Our technology outperforms the competition on every metric, and we are supported by unprecedented need for new technology to solve complex and growing regulatory burdens. We serve Tier 1 banks across Europe, North America, and Asia.

This role is based in London, Madrid or Lisbon. Some travel may be required.

Suade is delighted to be an equal opportunity employer. All qualified applicants will receive consideration for employment without bias.

Responsibilities

• Research target clients/ markets according to business plan
• Contact clients to understand their requirements and work on sales plans
• Ensure prompt and accurate answers to clients' queries
• Build strong client relationships, through regular communication and good service
• Help to create customised sales plans / proposals for key clients
• Oversee / manage after-sales relationship to retain customers
• Report on the status of account statuss
• Suggest company products/services that maximise client satisfaction for new customers
• Promote new products/services to existing customers
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Help to create customized sales plans for key clientsBook-keeping of activities, whether with targets, clients or partners
• Work alongside other departments e.g. marketing or product to develop / foster activity in target regions

Requirements

• Min 2 3 years' work experience as an Junior Account Manager or relevant similar Sales/BA role (experience in the finance, consultancy or ESG sectors specifically would be a plus)
• Strong (verbal and written) communication skills with an ability to build relationships
• Effective presentation and negotiation skills
• Excellent attention to detail
• Proficiency in Excel and PowerPoint
• Understanding commercial principles and ability to deliver excellent customer experience
• Good time-management skills with a problem-solving attitude

Additional skills that would be an advantage:

• Experience in the finance, consultancy or ESG sectors specifically would be a plus
• Experience with CRM software (e.g. Salesforce)
• Previous Business Analyst experience will be an advantage.
• Spanish would be a plus, but not essential

Benefits

• 25 days holiday + Bank Holidays
• Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like!
• Additional annual leave holiday - An extra day of annual leave for every 2 years you work at Suade in addition to your existing 25 days on a pro rata basis.
• Company Pension
• Maternity leave and extraordinary paternity leave
• Digital Nomad (Work From Anywhere)
• Flexible working hours
• Company laptop

• Work from home budget/ homeset up

• Annual Training/ Development Subsidy
• Perkbox

** NO RECRUITMENT AGENCIES**