Sales Manager

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Job Introduction

Sodexo Live! are thrilled to announce that we are seeking a talented and dynamic Sales Manager to join our team at the prestigious Fulham Pier! This is a fantastic opportunity to be a key driver in establishing London's newest premium waterfront experience.

Reporting into the Head of Sales, you will lead your team in crafting and implementing a strategic business plan for venue sales events, programming a calendar of events, and successfully launching the new facilities into the London Market. You will develop a high performing sales culture within the team, embed standards, process and manage performance against KPIs and SLAs.

You will also proactively target new business pipeline as well as showcase excellent key account management. Further, you will work closely with the venue partner team to ensure a collaborative relationship, capitalising on all shared client opportunities.

The Fulham Pier will become the heart of the community and the standard bearer for indulgent experiences, which will attract both Londoner's and tourist from all over the world!

We are exceptional hosts and independent champions, curating authentic brands that are dreamed up and run with passion.

We have a remarkable selection of food and drink experiences, ranging from, Pop-up bars and pop-up local cuisine, to elegant fine dining experiences.

Our entertainment options are as exceptional as our dining experiences, and we cater for all tastes and moods. We offer local theatre, outdoor gigs, jazz clubs, an art gallery, cooking classes, a comedy club, book launches, film nights and water sports, to name but a few. In addition to this we offer educational activities and crèche and soft play facilities.

Whether it's saluting the sun in the morning with riverfront yoga or toasting the night with a magical cocktail we are building a playground for the senses!

Come join us in creating a vibrant and inclusive community where you will have the opportunity to make a meaningful impact and be part of the history of Fulham Pier!

MAIN RESPONSIBILITIES

• Ensure you are delivering a high performing sales culture. This includes understanding and living our sales values and competencies, compiling a strategic plan in order to exceed targets, leading by example, following company standards of performance.
• Achievement of budgeted C&E/Programming sales objectives and profit targets.
• Manage, support, lead and motivate sales team with continuous growth and development plans and high levels of engagement, morale and motivation.
• To pro-actively sell and promote all venue conference and banqueting facilities by maximising business from new and existing customers.
• Comply with all statutory company policies and procedures to enhance employee engagement
• Maintain excellent and professional relationships with all internal and external clients at all times.
• To proactively target sales driving new business pipeline to support budgeted revenues.
• Conduct pro-active activities such as outbound calling, distribution of promotional material and networking.
• Achieve venue revenue targets by creating and executing the sales strategy for the site and deliver this in a timely manner.
• Proactive management of key accounts and local sales activity to win market share and increase penetration of large customers.

THE IDEAL CANDIDATE

To deliver the optimum sales service to a venue that is like no other, and exceed our client's vision and expectation, you will already have a proven track record in proactive sales, preferably in hotel, venue or hospitality site.

You will have keen commercial acumen to grow and maximise sales in a highly target driven environment and the ability to align and influence stakeholders and work alongside other functions to achieve collective business objectives.

You will have a strong focus on customer relationship management and have the ability to support and drive your team to deliver exceptional sales results.

You will also have:

• Experience in budget management and measuring sales performance.
• A strong knowledge of the local market.
• Excellent communication verbal & written skills.
• Excellent business relationship building skills and understanding of customer needs.
• Proven negotiation skills.
• Highly proficient in Microsoft Office (PowerPoint, Excel and Word).
• Proven success in achieving sales targets through strategic planning.
• Experience of working with key stakeholders internally and externally to achieve targets and attending internal and external review meetings to present the sales strategy and ongoing activity and results.
• Experiences of direct personnel management, recruitment and training.
• Excellent negotiation skills.
• Excellent business relationship skills - You should have a proven ability to build and maintain positive professional relationships with clients, internal stakeholders, and external agencies.
• A strong understanding of financial reporting and commercial aspects of the business.
• A strong commitment to employee engagement and training, and understand the importance of a happy and engaged workforce.

WHAT WE OFFER

You will be rewarded with a competitive salary plus access to a range of benefits, including-

• Performance-related bonus
• £1,300 flexi benefit fund
• Employer pension contribution
• life assurance - 1 x annual salary

For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!

By joining Sodexo Live!, you will be part of something greater, working in an environment that fosters innovation and supports your professional growth.

We're experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we'll give you all you need to thrive. Because at Sodexo Live! We're so much more. Be part of something greater.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.