Head Of Legal Operations
Description
Do you have a passion to drive the department's transformation agenda with the strategic insight to set the vision and the capability to turn that vision into reality? If you possess the expertise to both think strategically about the future of legal operations and effectively implement those strategies, this could be an excellent opportunity for you. You'll enhance the efficiency and effectiveness of AXA UK's Legal team by leading both the formulation and execution of our operational, technological, and commercial strategies.
You'll lead strategic planning, financial management, technology selection, planning and implementation, and vendor management. Collaborating with our General Counsel, you'll co-create and execute Legal's strategic vision, focusing on business and technical practices on how legal services are delivered to AXA UK. Your dual ability to think strategically and translate that thinking into actionable initiatives will be key to your success in this role.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.
We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you'll be doing:
• Developing and leading the department's strategic vision, translating it into actionable plans and initiatives.
• Driving transformative operational, technological, and process improvements to enhance legal services.
• Overseeing governance, risk management, compliance, and performance measurement frameworks.
• Spearheading digital transformation efforts, leveraging automation and AI to increase efficiency.
• Managing operational and financial performance, including budgeting and vendor relationships.
• Fostering strong stakeholder relationships internally and externally to support strategic objectives.
• Championing talent development, change management, and a high-performance team culture.
• Ensuring that governance, compliance, and risk practices support strategic and operational integrity
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
What you'll bring:
• Bachelor's degree or equivalent qualification in Business Administration, Law, or a related field.
• Proven experience in strategic leadership in legal operations, project management, or a related role, ideally within complex, regulated environments.
• Demonstrated ability to lead transformational programs, influence senior stakeholders, and foster cross-functional collaboration.
• Strong understanding of financial management, performance measurement, and value-driven decision-making.
• Expertise in digital transformation, leveraging technology, automation, and AI solutions.
• Strong organisational and change/project management skills and attention to detail.
• Excellent communication, stakeholder engagement, and influencing skills at senior levels.
• Presence and gravitas.
• Experience in talent development, change management, and implementing innovative operational models
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer:
At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
• Competitive annual salary from £95,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Private health cover
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits
To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to martin.eels@axa-uk.co.uk.
#LI-Hybrid
Who we are:
AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.