Head of Application Solutions Guild
Description
About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.
Job overview:
As Head of Business Architecture Guild, you'll lead the strategy and execution for business architecture across AXA UKI. You'll own architecture principles, patterns, and standards; translate business strategy into target operating models and actionable roadmaps; shape change programmes with consistent business design; and build and mentor a community of business architects to ensure cross-functional consistency and alignment with enterprise roadmaps.
Key responsibilities:
• Translate business strategy into target operating models and actionable architecture roadmaps.
• Define and maintain business capabilities, value streams, and process models across domains.
• Shape and assure business design across change programmes, ensuring consistency and alignment.
• Collaborate with product teams, technology, and data functions to ensure solutions meet business needs.
• Identify opportunities to simplify, standardise, or digitise business processes.
• Support investment cases with architecture insight, highlighting dependencies, risks, and design trade-offs.
• Build strong relationships across business and IT to align initiatives and promote architectural thinking.
• Contribute to the evolution of AXA's enterprise architecture and support a shift towards modular, product-aligned structures.
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Your skills & experience:
• Extensive experience in business architecture, strategy, or transformation roles within the Insurance sector.
• Strong understanding of business strategy and ability to translate it into architectural models and plans.
• Skilled in capturing and analysing business requirements across diverse stakeholder groups.
• Proficient in business process modelling (e.g. BPMN) and operating model design.
• Comfortable using data to assess performance and inform design decisions.
• Experience evaluating solutions and assessing feasibility, value, and alignment to strategic goals.
• Strong communicator with proven ability to influence and build consensus across business and IT.
• Familiarity with EA frameworks such as TOGAF or Zachman.
• Confident supporting change initiatives and navigating organisational complexity.
• Curious, pragmatic, and continuously learning.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply:
To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to Daniel.harrison@axa-uk.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
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