Fraud Analytics Manager

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What's Yonder?

"It's as if Time Out, Amex and Monzo had a baby" - Will T, Yonder Member

We're building the financial membership of the future. Starting with a credit card that has fun and experiences at its core, we're the antithesis to your dad's stuffy, corporate, boring credit card.

Whilst tech is revolutionising the finance industry, credit is still stuck in the stone ages. We want to create a world where financial services are fair and conscious, and the stress of debt is eliminated for everyone.

We had a Series A raise of £62.5M in 2023 and we're backed by some of the best in the business and have attracted top talent from the likes of Monzo, Wise and ClearScore.

Sounds cool. What's my part in this?

Our Senior Fraud and Financial Crime Manager George is looking for a Fraud Analytics Manager to join the Fraud Team. You'll help us pave the way in Fraud Prevention, Detection, and Response to create a world-class, industry-leading Fraud Team. This is an amazing opportunity to learn and grow in a fast-paced environment, allowing you to showcase your skills and have ownership and impact on our mission. You'll be joining our journey at a point where you'll help build the future of the Fraud function within the business, playing a crucial role in driving our success through fraud rule writing, data analysis, and investigation.

Key Responsibilities:

1. Fraud Rule Writing: Develop, implement, and optimise fraud prevention rules, with a focus on reducing fraud losses and improving customer experience and false positives.
   • Use SQL and other analytical tools to identify fraud patterns and trends.
   • Previous experience in writing fraud rules in Featurespace is extremely advantageous.
   • Work collaboratively with the fraud investigation team to adjust rules based on emerging threats.
2. Data Analysis and Reporting: Conduct in-depth data analysis to support fraud prevention strategies.
   • Use SQL to extract, analyse, and interpret complex datasets.
   • Provide regular reports and insights to the Senior Fraud and Financial Crime Manager.
3. Fraud Investigation: Support fraud investigations by providing data-driven insights and recommendations.
   • Review and analyse fraud alerts to identify potential fraudulent activities.
   • Collaborate with the fraud investigation team to ensure timely and accurate resolution of fraud cases.

Who you are...

You're the perfect match if:
• You work well in a fast-paced environment with enthusiasm and flexibility that knows no bounds, ready to get stuck in and learn fast.
• You're inspired by taking ownership in the face of ambiguity, to drive exceptional service and outcomes.
• You're the team player we're looking for! Willingly take on additional responsibilities to support your colleagues and drive our success.
• You question the status quo and champion continuous improvement.

You won't be a great fit if:

❌ You require established process, structure and direction to thrive and shine - we're a small team, and we'll do everything we can to support you, but you'll need to come in and hit the ground running!

❌ You aren't passionate about the impact of your role and the value that it brings to our members - our Members are the reason we're here, and the service we deliver them should be exceptional.

❌ You aren't prepared to step outside your comfort-zone and learn quickly - no two days are the same at Yonder, and you'll need to be ready to get stuck into the challenge of the day!

What you'll bring...
Essential:

• Proficiency in SQL and experience working in a data/reporting/analyst role within a financial services environment.
• Previous experience in writing fraud rules, especially in Featurespace's AMDL.
• Self-starter attitude, bringing enthusiasm and passion to the role, and ready to challenge the status quo.

Bonus points:

• Experience working within a credit card environment, especially in a FinTech or Startup.
• Exposure to broader Financial Crime concepts, including Anti-Money Laundering, Counter Terrorist Financing, Anti-Bribery and Corruption & Internal Fraud/Audit.
• Knowledge of other coding languages such as Python.

What's it like working at Yonder?

Join us at Yonder, where every day is an opportunity to make a difference in the world of fraud prevention and data analysis. We can't wait to welcome you to our enthusiastic and customer-centric team!

We're office-first, remote-friendly

We're based in our Hoxton office, complete with a terrace, breakfast, coffee (from a barista), dogs, beer taps and plenty of comfortable space to do your best work. We ask you to come into the office at least 3 days a week, with everyone coming in on Mondays.

We take a values-led approach

Our principles are incredibly important to us, so we recommend you check them out here: Our DNA

We take development really seriously

We have a pretty structured process for progression, with fortnightly one-on-ones and quarterly peer perspectives. We also take some time at the end of each week to reflect and celebrate what we've learned and achieved.
What's in it for me?

Depending on your skill set and what you can bring from day one, you'll be looking at:

£50,000 - £65,000 annual salary depending on experience

£35,000 - £55,000 in stock options
Plus

35 holidays (27 days annual leave + 8 days public leave)

Regular team-building trips and activities

Private healthcare with Vitality, including mental health, dental & vision cover

16 weeks enhanced parental leave for all parents after being with Yonder for 1 year

Financial coaching with Octopus Money

Learning & training allowance (£500/year) that you can use on books, courses, etc

Monthly team breakfast/lunch

Monthly team events like Mini-golf, Escape Room, Cocktail making

Cycle-to-work scheme

We're all customers of our own product so you can get a Yonder membership as well

Fresh pour-over coffee made by our very own CEO, Tim

What's the application process like?

We take the candidate experience really seriously, so we've made the process as transparent as possible. We also promise to be super responsive, and will never leave you wondering where you stand for weeks on end. Here's how it works:

Stage 1: Initial Call with Hiring Manager (30 mins)

We'll have an informal Zoom/Google Meets call to:

• Learn more about you and your experience.
• Share insights into Yonder's culture and the role.
• Discuss your background in data analysis, SQL, and fraud prevention.

Stage 2: Take-Home Technical Task (2-3 hours)

You'll receive a technical task that will allow you to:

• Demonstrate your ability to analyse data and detect fraud patterns.
• Write SQL queries to extract and interpret fraud-related insights.
• Propose a fraud prevention rule based on your findings. Bonus points for familiarity with Featurespace AMDL code!

Stage 3: Face-to-Face Interviews (2 x 60 mins)

This stage will be held in our office, and you'll meet with the team across two sessions (usually held on different days to give you a chance to recharge!)

1. Experience Interview (60 mins) - We'll dive into your experience:
   • Explore real-world examples of your fraud detection work.
   • Discuss your use of SQL and fraud rule-writing, including any experience with Featurespace.
2. Values Interview (60 mins) - We'll ask questions around how you work:
   • Assess your alignment with our company principles and approach to problem-solving - don't forget to read up on what these are on our website, here.
   • Understand how you collaborate and innovate within a team.

Stage 4: Offer

If everyone's happy, we'll make you an offer to join the Yonder team, subject to references and background checks.