ERP Programme Manager

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ERP Programme Manager

Location: Tankersley

Type: Full-time, Hybrid Working, fabulous salary and Benefits package

Company Shop Group is at the forefront of innovation in the retail sector, we are looking for an individual who is committed to transforming the Company Shop Group and revolutionising our business to reach new heights. We are on the lookout for an experienced ERP Programme Manager to play a pivotal role in leading the implementation of our new ERP system. This role is instrumental in ensuring a seamless transition from design sign-off through to hyper care, working closely with our system integrator.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.

About this role

This role delivers complex, transformational, change programmes involving multiple workstreams. Working within a fast paced, challenging and dynamic environment, with overall accountability for the successful delivery of programmes across the business.

The Programme Manager is a critical senior management role within the IT function, leading strategic digital transformation projects and programmes. The Programme Manager will lead cross functional teams of specialists, together will subject matter experts from across the business to deliver solutions that enables the organisations future-state business capabilities and deliver targeted business outcomes.

As Programme Manager you will need to be hands-on to help shape and guide the delivery of change, and will contribute to maintaining the cohesiveness of change activities across all Programme activities.

Key Responsibilities:

Leadership and Direction

• Provide leadership and direction throughout the design, build, and implementation phases.
• Define the project components, aligning methodologies, and ensuring clear documentation and approval before delivery.

Project Planning and Management

• Complete all project plans, implement measures to track and control progress against the plan.
• Define, gain approval of, and manage the project budget.
• Produce weekly/monthly progress reports, track key deliverables, and manage escalations.

Risk Management

• Proactively identify, manage, report, and mitigate project risks, issues, dependencies, and assumptions.
• Ensure Stage Gate deliverables meet agreed delivery dates and acceptance criteria.

Stakeholder Collaboration

• Plan and facilitate effective meetings and workshops with well-structured agendas.
• Collaborate with cross-functional teams and manage 3rd party suppliers to secure delivery targets.

Team Leadership

• Prioritise daily tasks for the team in line with the project plan.
• Foster a collaborative and solution-oriented team spirit.

Requirements

Leadership and Communication

• Ability to challenge and influence at all levels.
• Excellent communication skills with the ability to communicate and listen effectively at all levels.

Problem-Solving and Collaboration

• Identify and resolve problems in a timely manner.
• Experience operating in a matrix management structure.
• Collaborative mindset with a focus on driving positive changes.

Initiative and Creativity

• Demonstrate initiative, creativity, and a solution-oriented mindset.
• Customer-focused approach with a commitment to meeting their needs.

Resilience and Education

• Resilient with the ability to work effectively under pressure and meet deadlines.
• Educated to degree level or equivalent.

Experience

• Proven experience leading similar strategic projects in terms of size, complexity, and timescales.
• Knowledge of Microsoft Dynamics 365 Business Central would be highly desirable

Benefits

Why you'll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees.
• Contributory pension scheme.
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme - Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Life assurance benefit

If you are a dynamic and experienced ERP Programme Manager looking to make a significant impact on a forward-thinking organisation, we invite you to apply. Join us in shaping the future of Company Shop Group