Contract Manager
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Job Introduction
The benefits
Health and Wellbeing Plans
23 days paid holiday
Discounts and Cashbacks
Paid Volunteering days
Employee Assistance Program
Refer a Friend Scheme
Cycle to Work Scheme
bonus
The role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individual to provide excellent service and support to our frontline employees, customers and future employees and ensure delivery of all tasks on each shift. To be the central point for Carlisle Support Services for all stakeholders.
Your core role will include but not be limited to the following activities:
Ensure sufficient levels of qualified and competent officers are maintained to meet the current and projected future levels of personnel required through rigorous resource planning and recruitment plans
Creation and implementation of all Raceday and other operational documentation including Risk Assessments (Health, Safety and Security), Event plans (Crowd, Staffing and Operations), Policies and Procedures
Ensure all security officers and stewards are deployed in line with the rigours of the Private Security Industry Act 2001 in terms of aligned licensing and training for officers and issues of screening for matters of safeguarding
Ensure all security officers have safe systems of work for all tasks undertaken which are communicated and understood by all team members and documented as being so.
Promote a secure and safe working environment at each site by carrying out regular risk assessments and security reviews
Communicate Health and Safety processes and policies to all staff and ensure they remain adequately trained including contract specific training
Ensure adherence to accreditation system
Develop a strong year-round recruitment and induction plan
Direct staff and monitor performance via an effective performance review process and managing any staff performance issues promptly and in line with HR guidelines
Act as an operational lead on major events where required and develop competent supervisors for small events
Create a positive environment and culture where employees choose to work
Responsibility for the correct payment of all staff including ensuring full compliance on holiday, bank holiday and sick pay
Agree event deployments and costings for each individual event in partnership
Prepare and sign off all POs in line with company procedures
Attend weekly meetings with JCR Security team
Establish and encourage proactive working relationships with the key client stakeholders and local community
Produce race day fulfilment forecasts
Prepare all race day documentation and accreditation data
Maintain a running log of event de-brief notes
Financial performance - assist with the compilation of the monthly P&L
Conduct regular Health and Safety training audits and toolbox talks
The ideal candidate
SIA Licensed
Excellent understanding of the UK Security industry
Knowledge and experience of running event operations - Essential
A good people manager, able to motivate and optimise outputs from team members.
Keen commercial skills with the ability to understand and control a P&L
Good organisational and time management skills with the ability to manage conflicting priorities and deliver to deadlines
Excellent IT skills - Advanced knowledge of MS Office Packages, specifically Excel
Must hold a full UK driving license
Flexibility around working hours and patterns
You should be personable and proactive
You must be available to work Days and Weekends
Excellent communication skills and an aptitude for working with the public and leading a team
Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.
In all situations people will be judged solely on merit or ability.
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