Claims Supply Chain Director
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive.
Job overview:
Are you a seasoned leader with a strong background in insurance, procurement, or supply chain management as we're looking for our next Claims Supply Chain Director. You'll be shaping and driving our claims supply chain strategy, leading a talented team to deliver exceptional results. If you're passionate about innovation, negotiation, and making a real impact, this is your chance to shine
Key responsibilities:
• Lead and develop a team of supply chain experts to support claims operations and customer needs.
• Collaborate across departments to define and execute strategic supply chain plans.
• Oversee supplier selection, negotiation, and contracts to ensure resilient solutions.
• Drive continuous improvement in supplier performance and operational efficiency.
• Manage budgets and deliver cost savings while maintaining high service standards.
• Build strong relationships with internal teams and external partners.
• Ensure compliance with regulatory policies and AXA's governance standards.
• Provide strategic insights on market developments to enhance our propositions.
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.
Your skills & experience
• Proven leadership experience, including time at senior management level.
• Strong negotiation and stakeholder management skills.
• In-depth knowledge of the UK insurance market and legislative environment.
• Ability to develop and implement strategic plans.
• Experience managing complex supplier relationships and contracts.
• Excellent communication and interpersonal skills.
• Ability to lead change and influence at senior levels.
• A relevant qualification such as MCIPS or equivalent experience.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
Please be aware that this position is a Senior Management Function role under the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements.
How to apply:
To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to robert.hopemurray@axa-uk.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
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