Channel Dispatch & Store Stock Manager - 6-month FTC

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Job Description

The role is within our Clothing & Home Network Planning Team and will be accountable for developing and managing the 52-week network plan to deliver sales growth for our online business and planning processes to drive better availability, sales and stock. As well as working to reduce costs by improving the planning processes and agreeing accurate short- and long-term site dispatch plans to drive further store stock and Network planning accuracy.

NB: To stay close to customers, our support teams are in either our Paddington Support Office or our various sites three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. This secondment role will be based out of our Paddington Support Office and will run from January to June 2025.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business
• A generous Defined Contribution Pension Scheme and Life Assurance
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work

What you'll do

Your key accountabilities will include

• Accountable for providing analysis on Dispatch, availability, and store stock to improve opportunities for sales performance across all channels
• Lead for minimising planning drivers of lost avail. Accountable for improving overall availability (core & launch)
• Accountable for day level planning by site on 4 wk. horizon. Week level by site / modularity 52 wk. horizon
• Accountable for advising and influencing the business of opportunities to improve and simplify trading
• Analysis on intake and dispatch for the network to actively seek opportunities or risks and communicate across the business

Who you are

Your skills and experience will include

• A great understanding of the Business Unit & Retail Processes and systems and our Supply Chain Network
• Commercially minded, strategic problem solver with experience of logistics distribution networks and planning, who can spot opportunities and make step changes to planning accuracy enabling cost savings
• Experience of IT and MI systems, i.e. (Excel (advanced) / JDA / Spotfire / Availability Dashboard / DPM / SQL) and knowledge of Demand Forecasting
• Outstanding interpersonal skills to build strong cross functional relationships and challenge, influence and persuade others to move towards a common vision or goal in a fast paced environment where no two days are the same
• Experience of managing and supporting a team through change in an ambiguous environment and can find creative trade-offs between the Business Unit priorities and Logistics Network/Operational constraints

Everyone's Welcome

We are ambitious about the future of retail. We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We're reimagining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen!

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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