Business Analyst
What is the opportunity?
This is an opportunity to develop within a team environment. The projects are focused on delivering continuously positive customer outcomes within a fast-paced environment! You will gain exposure to leading technology and standard methodology processes while delivering for Ireland's leading bank!
In this role, you will:
- Collaborate with key partners to elicit requirements using techniques such as workshops, interviews, shadowing, business process maps and user stories.
- Be responsible for requirement gathering, sign-off & traceability and the documentation of same as use cases, matrices, BRDs, epics/user stories, Storyboards, data mapping, business rules and process/data flows (modelling) as required by the business or project.
- Ensure all deliverables adhere to the confines of our compliance and governance frameworks throughout SDLC.
- Communicate the requirements to various partners to ensure accuracy and act as translator between IT and the business to ensure the cohesive alignment of all parties.
- Support IT in eliciting non-functional requirements from the business.
What will make you stand out?
An ideal candidate will have experience in financial services and have a solid understanding of Microsoft Office, project management tooling including Confluence, JIRA, or equivalents and mapping tools such as VISIO.
You will have knowledge with multiple types of analysis such as Data Analysis; Process Analysis and Functional Analysis, and certifications or in-job training with any of the following BPMN, CBDA, Lean, Six Sigma, BCS, PBA
Essential Qualifications
Relevant technical qualification in Agile/Waterfall
More about the team
Group Change is responsible for end-to-end delivery of change across Bank of Ireland's services. This function works closely with Bank of Ireland collaborators to enhance and deliver change and enables the Bank to evolve its delivery capability to suit best how it serves Bank its customers.
Be a part of an exciting dynamic agile environment that is transforming the bank by:
- Improving the customer experience
- Streamlining processes
- Reducing costs
This is a hybrid role and can be done anywhere in the Republic of Ireland
#li-hybrid #ij-hybrid
Why work with us?
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
At the heart of our purpose is our commitment to Inclusion & Diversity:
Key Competencies
- Customer Focused - Self
- Agile - Self
- Amplify Capability - Self
- Manage Risk - Self
- One Group, one team - Self
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. Reasonable accommodations are offered at every stage of our recruitment process. If you require any assistance, please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.