Business Adviser

What is the opportunity

Working at Bank of Ireland doesn't have to mean working in an office to have an impact. Our commitment to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements. We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person collaboration, and a location where you can best perform your role.

Please note you must live in the jurisdiction for the business to which you are contracted.

This job can be done anywhere in the UK with the primary office location as Belfast, Northern Ireland to which travel will be required for in person collaboration. Exact frequency to be agreed with manager but is expected to be a minimum of 3 days per week in the Belfast area (main office, branch or attending customer/intermediary meetings).

In this role you will:

• Take personal accountability for the service being delivered to our customers
• You will be responsible for developing long-term relationships with our SB&A customers and intermediary base.
• Identify key internal and external customers and develop a clear understanding of their requirements to provide the appropriate advice, information or service offering
• Support business growth by proactively identifying and referring opportunities for new business including liaising with the business managers.
• Maximise business opportunities for the wider NI franchise
• Take full responsibility for Conduct Risk Management within your role
• Effectively manage credit risk for your portfolio including submitting high quality credit applications ensuring an efficient credit delivery for our customers
• Actively support the Senior Business Manager in generating positive engagement and developing a high-performing team equipped with skills and capability for the immediate and long term.

What will make you stand out?

Ability to identify new opportunities and develop existing customers by engaging, building mutually beneficial and sustainable relationships

Excellent customer services skills in relationship management, evidenced by the delivery of sales and service excellence

Strong negotiation, networking and influencing skills

Good knowledge of local marketplace and in key sectors (small business / Agri)

Previous credit / lending experience essential

Good team player, evidenced by ability to work collaboratively & supportively with management and colleagues in branch / Business Centre

Essential Qualifications

There are no minimum educational requirements for this role.

More about the team

Business Banking Growth NI is a key part of the NI franchise and is responsible for growing our share of any return from the business market by providing a range of business products and excellent customer service in businesses across NI, through our Business Banking teams.

Why work with us

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

• Customer Focused - Self
• One Group, one team - Self
• Agile - Self
• Accountable - Self
• Manage Risk - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact recruitdirect@boi.com.