Associate Product Manager

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Want to apply your technical skills to solving real-world problems with stakeholders in the fast-paced tech sector?
Associate Product Manager - Telecoms/Datacoms

Calnex test and measurement solutions are used by the world's leading network operators, hyperscale companies and network equipment manufacturers when precision and control is key to their development and verification processes.

We are further expanding our product team to accelerate our delivery of flexible and scalable test and measurement solutions to help our customers bring new cutting-edge technology to market. This role can be based at either of our UK offices in Linlithgow, Scotland or Belfast, Northern Ireland.

As an Associate Product Manager at Calnex, you will work closely with the product team (Product Managers, Product Operations and Technologists), investigating current and future needs in target market segments, analysing current business and product performance, and working with a multi-disciplinary team to take new solution concepts from idea through validation and development.

You will enable successful go-to-market plans as a key contributor in driving the associated messaging to target markets, including technical investigations and customer-facing presentations.

This position would suit candidates with two or more years of technical experience (R&D or applications engineering, etc.) in a related market segment, with a demonstrable desire to combine this with wider business, marketing and strategic thinking. The role offers the opportunity to apply your skills in an ongoing business context: Working on real product lines, alongside (and supported by) experienced product, technology and operations professionals.

We want to help strong contributors achieve their potential. If you are self-driven, organised, comfortable with multi-tasking and willing to help 'outside of the role' when required, we will help make the role work for you in return. We seek people who are comfortable communicating directly with customers and have a proven background in learning new technologies as required.

Key behaviours:

You are a finisher: The business environment is busy and constantly changing - you take satisfaction from seeing things through and have the grit and focus to get there. You separate the key activities from the noise.

Team player: Recognising we each rely on the skills of the whole team, it is essential to build rapport and develop support frameworks while keeping a focus on results. You will proactively seek out ways to help different teams and individuals.

Success mindset: Clear desire and drive for success, projecting enthusiasm and leading by example to bring drive and resilience to a team. Motivated by meeting and exceeding objectives and financial targets, take ownership for getting issues solved and constantly strive for improvement.

Commercial and Customer Focus: Solid business understanding (financials, markets and processes) combined with a passion for understanding the customer. Focused on achieving and increasing customer satisfaction in ways that deliver competitive advantage, while delivering maximum value to the company.

Strategic thinking: Efficiently gather information on trends and needs in current and potential markets to build credible strategies to increase the value and/or coverage of our offerings. Understand the wider market environment to develop strategic plans and adjust when circumstances change.

Values:

Trust - we build knowledge so our customers can trust us to bring valuable solutions and insights, and we trust each other to do the right thing.

Inclusion - We are one team, and better as a whole than as individuals

Innovation - We embrace new ideas to continuously improve

Key Responsibilities

• Fully understand our strategic objectives and help deliver products that leverage Calnex's technical expertise to achieve them.
• Identify the current and future needs of our users through research and regular interaction, and clearly articulate those problems for the team to solve.
• Work independently, with users and with Sales, Marketing and Engineering teams to capture ideas from a wide range of inputs, understand and prioritise this work so the team is working on the projects that give the most value.
• Support scoping of development projects for current and new products, managing time to market, product cost, and balancing this with customer needs for feature-richness and product quality.
• Key contributor in communicating the value of our solutions to internal and external stakeholders:

• Promote and educate via documentation, training, etc.
• Responsible for field and customer facing technical communications, product presentations, demos, etc.
• Represent the company at worldwide promotional events e.g. exhibitions, trade-shows, conferences, seminars, etc. and organise associated Calnex presentational materials.

• Determine, track and articulate key data and metrics to assist engineering, manufacturing and management, e.g. forecasting, market sizing

Skills, Experience and Qualifications

All Essential OR should be >70% covered, with demonstrated ability to develop in the other areas.

• A pre-existing knowledge of target markets/applications such as:
• 4G, 5G Mobile Networks - Core, RAN, etc.
• Datacoms infrastructure: Data Center architectures, DC Interconnect, networking protocols
• Have an eye for opportunities: separate key information from noise to find what customers really need.
• Clear communicator with strong data literacy.
• Ability to quickly understand and articulate new technologies.
• 25% of the role involves worldwide business travel.

  Experience in one or more of the following would also be beneficial

Knowledge of the following technologies:

• Ethernet/IP.
• Telecoms Network Operations ecosystem
• Monitoring or measurement systems.
• Open/Disaggregated network architectures
• Other communications technology areas where you believe there are opportunities

• Prior experience working within the communications test and measurement industry.
• Good understanding or working experience with various network equipment, such as switches, routers, firewalls, servers, etc.
• Familiarity with companies in the telecoms/datacoms ecosystems.
• Previous experience in technology/engineering, e.g. degree in Electrical Engineering, Computer Science, or related technical field; or equivalent work experience

Calnex rewards success and offers competitive salaries. Our comprehensive benefits package includes a contributory pension plan, flexible holidays, life assurance, critical illness cover, private healthcare, profit sharing and an opportunity to join the Calnex Employee Share Incentive Plan.

A critical element of Calnex's ethos is to be a company that people enjoy working for and working with. Personality fit and a positive attitude to both fellow employees and all other people that may be encountered while the individual represents Calnex will be a key attribute of the successful candidate.

The Calnex team are currently working in a hybrid model where we work from home 2-3 days per week at our manager's discretion. This flexibility is dependent on job role and supports a positive work/life balance and the needs of the business.

Take a look at our website to find out more about what we do and what it's like to be an employee at Calnex!

In consideration of the General Data Protection Regulation (GDPR), please be aware that by applying for a role in Calnex Solutions directly or via an intermediary you are giving permission for us to retain certain personal information for a period of up to two years. That information includes your CV, cover letter or any other correspondence relating to your application and any notes we may take at.