Agile Product Delivery Manager
About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Global Healthcare offers global healthcare support and protection to individuals and businesses in more than 200 countries, building on over 55 years of experience through its international hubs.
Job overview:
Priding ourselves on our member experience, we have made significantly invested in our Digital proposition, including the development of our Award Winning Healthcare Payment Card. We're seeking an experienced Agile Delivery Product Manager to lead the development and execution of our Digital Member Experience at AXA Global Healthcare. This role plays a critical part of our move to new ways of working, the first product team to adopt Agile Ways of Working across the organisation. You'll own the product roadmap, leveraging agile methodologies to deliver innovative solutions aligned with our vision. Working closely with our senior business stakeholders, you'll play a key role in shaping new ways of working across AXA Global Healthcare, driving growth and transformation in a fast-paced, collaborative environment.
Key responsibilities:
• Own the full product lifecycle; from ideation and requirements gathering to launch, adoption, and iteration.
• Collaborate with Product Owners, internal and external partners to set long-term product direction based on market insights.
• Communicate the vision clearly to senior stakeholders and ensure strategic alignment.
• Prioritise and gather requirements to build a strategic product roadmap.
• Lead agile delivery by managing the backlog, breaking down requirements, and balancing customer, business, and technical needs.
• Monitor product performance to refine features and inform prioritisation, lead on the preparation of governance materials e.g. supporting the Product Owner in preparation of the Quarterly Investment Cycle.
• Coach, mentor, and promote best practices and new ways of working within the team and organisation.
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.
Your skills & experience:
• Proven experience in Product Management/Product Ownership within transformation and digital projects. We're particularly interested in individuals who have established new Squad Teams; applying the agile framework to a newly-established team.
• Strong knowledge of Agile frameworks, governance, and product delivery processes including the relevant Agile certifications.
• Track record of delivering complex change initiatives successfully.
• Excellent communication, negotiation, and stakeholder management skills across all levels.
• Strong organisational and planning abilities, capable of working both independently and in teams.
• Decisive with the ability to take responsibility and make informed decisions.
• Demonstrates thought leadership, problem-solving, and strategic thinking.
• Experience managing direct reports and matrix teams, including offshore resources, ideally within the Financial Services or PMI/IPMI industry.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply:
To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to penny.2.edwards@axa-insurance.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
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