Account Manager
Description
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it.
Job overview:
As Account Manager, you'll manage, retain and be accountable for end-to-end account management service delivery of a portfolio of mid-corporate clients. You'll contribute to profitable growth and achievement of our strategy, plans and targets.
Key responsibilities:
• Manage positive business to business (B2B) relationships to deliver retention and cross sales results.
• Follow sales administration systems and processes.
• Establish and develop meaningful relationships with intermediary partners.
• Produce and analyse management information (MI) for clients and intermediary partners to see the value and performance of their plan.
• Build effective working relationships across AXA Health.
• Demonstrate a comprehensive knowledge of AXA Health products, including corporate employee benefits and healthcare.
• Maintain awareness of wider market and any changes that are happening.
Work arrangements:
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.
Your skills & experience:
• Proven account management experience.
• Previous experience of private medical insurance (PMI) portfolio management.
• Evidence of meeting sales targets and managing day to day customer requirements.
• Ability to accurately follow renewal processes.
• Outstanding networking and relationship building skills, with both internal and external stakeholders.
• Attention to detail - confidence to query when something doesn't look right.
• Effective time management and organisation skills.
• Influencing and negotiation skills.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
How to apply:
To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to bayley.colbran@axa-uk.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
#LI-Hybrid #Health