Workshop Manager

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This is an exciting and rare opportunity to join Northampton Audi as a motivated Workshop Manager, within an innovative and well-established organisation.

About Us:

As part of a team of approximately 700 colleagues at the Vindis Group, you will contribute to a business that places customer excellence, operational standards and employee development at the heart of its strategy. We are proud of our heritage and ambitious about our future; our continued success is built upon a High Performance Culture that values professionalism, accountability and collaboration.

How we support our #Exceptional People:

• Drive Our Brand - Enjoy our Employee Car Scheme with no deposit required after a qualifying period. Experience the joy of driving our brand products at unbeatable prices.
• Family First - Benefit from our Family Friendly policies, giving you more time to bond with your loved ones.
• Celebrate You - Take your birthday off with Paid Birthday Leave - On us!
• Stay Healthy - Our enhanced Sick Pay ensures you're taken care of when you need it most (based on length of Service).
• Wellbeing At Your Fingertips - Access to Help@Hand for quick and easy Online GP services, 24/7 access to our Employee Assistance Programme, exclusive retail discounts, legal and financial support, and comprehensive 360 wellbeing services.
• Peace Of Mind - Enjoy a life Assurance policy at no cost, bringing peace to you and your loved ones.
• Exclusive Discounts - Take advantage of employee discounts on parts, vehicle MOT's/Servicing, and vehicle purchases. Drive with confidence and savings!
• Grow our Team - Earn a financial reward if you successfully refer a friend.
• Develop with Vindis - Access to vast training resources, including: access to the Volkswagen Group UK National Learning Centre and Brand Accreditation Pathways.
• Performance Recognition - We provide a competitive bonus scheme.

About the Role:

As a Workshop Manager you will be an integral member of the Aftersales Team, leading a large workshop and team of technicians.

Your key responsibilities will include:

• Leading your department in a clear, considered and appropriate manner, in line with the Vindis Vision, and building an accountable and progressive business unit.
• Driving productivity and ensuring that the Workshop Team has a clear understanding of the performance of the department and the wider business.
• Implementing a robust approach for ensuring that employees have visibility of daily objectives, and that progress is updated appropriately throughout the day. Ensuring that proactive action is taken to achieve successful outcomes.
• Evaluating and distributing servicing and maintenance work, based upon an effective understanding of skillsets and competencies.
• Ensuring that all documentation and records that are created and maintained by your department are complete, accurate and aligned with any governing quality standards.
• Ensuring that all employees within your department have received the direction, training and knowledge needed to be able to conduct their roles effectively, and to develop into specialists within their chosen areas.

Essential Criteria:

• Experience managing a team of technicians and a busy workshop
• Highly motivated to consistently achieve targets
• Strong organisational skills with the ability to meet deadlines
• Excellent problem-solving skills
• Full UK driving licence

We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.