Workplace/ Facilities Operation Director UK& Lloyds

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Workplace / Facilities Operations Director - UK & Lloyds

6 Month Fixed Term Contract

London, UK

The Workplace Director provides leadership to the Regional Workplace team and manage the facilities across the UK portfolio. This position oversees 8 location in the UK, with employees based as well as external sub-

parties. The Workplace Director manages the development and implementation of overall strategy, projects, policies, procedures, programs, and workplace service delivery, as well as the HSE, Physical Security and ensure Business Continuity. This role will be highly visible with close collaboration with internal and external stakeholders.

DISCOVER your opportunity

What will your essential responsibilities include?

• Put the customer at the heart of everything we do and drive a customer first culture, working with department heads and senior management to understand the needs of our customers and ensure those needs are actioned in dully course

• Direct and manage the Regional workplace team members to deliver the day to day operation of the portfolio and achieve best experiences develiery for all customers

• Own, organize and coordinate the real estate across the UK providing outstanding workplace environments accommodating a diverse work force with varying requirements.

• Deliver the Uk business footprint strategy to action downsize or upsized of the portfolio as required

• Manage consistency, achievement of benchmarked standards and delivery of service providing clear communication to stakeholders on property and facilities activity to ensure organizational effectiveness and efficiency

• Manage property lease agreements for the region, tenants, other AXA entities, associated rent and service charges, review expiry of lease agreements and dilapidation obligations working closely alongside legal teams and external property advisors

• Inform the Global Workplace team on various Regional targets, projects and achievement to ensure conintuity and alignment with other the Regions

• Responsible to set up, manage and reconciale the BAU Workplace operating budget and project budgets - budgetary management inclusive of quarterly accruals, review and reduction in expenditure to meet targets set by the business

• Establish and maintain vendor agreements working with procurement partners to ensure value for the business, advising on contractual terms, setting SLA and KPI's to manage performance .

• Communicate effectively with key stakeholders throughout the business ensuring transparency, reducing expenditure, avoiding risk and proposing innovative and exciting ways to improve facilities.

Management of the Health and safety processes and procedures

• Responsible for the CSR Road Map strategy for the Region and leasing with other parties to achieve targets. Report the Region consumptions

• Support the regional Incident Management team as well as the Global Operation Resilience team on business continuity for the region

• Report on various Internal controles, KPIS and KRI for the different Entities as well as Quarter Business Report for internals and external stakeholders

You will report to the UK COO.

SHARE your talent

SHARE your talent

We're looking for someone who has these abilities and skills:

• Extensive experience in working in fast paced engaging environments with multiple stakeholders.

• Passionate about learning from how the smartest companies work and possessing creativity and drive to create excellent workspaces.

• Qualified to degree level. Ideally with membership of a relevant professional body or professional qualification.

• Track record providing excellent workspace management in a leadership role

• Ability to understand, develop and deliver on complex budgets and financial targets

• Deep understanding of working in a global, multicultural organization

• Experience of implementing and maintaining Health & Safety targets in line with local legislation and in partnership with other Workplace leaders. Either IOSH or NEBOSH qualified.

• Excellent communication and negotiation skills to achieve buy-in from key stakeholders and effective vendor management

• Experience leading, organizing and successfully delivering small and large projects on-time, in-full and on- budget

• Skilled in identifying and delivering systems and processes that deliver robust, repeatable and scalable outcomes

• Involvement in Workplace projects including CSR, Flexible and home working initiatives, digital services, Health & Safety, Security amongst others.

• Excellent IT and data manipulation skills in order to review constant data streams and prepare presentations and analysis for varied audiences.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see axaxl.com/sustainability