Workforce Systems Manager

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King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.7 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

Job overview

We are looking for a qualified and experienced Workforce Systems Manager to join our Workforce Information Team, bringing a solid skillset that can be further developed with King's.

This is a key role within the team, that will allow the successful candidate to identify, support, and develop improvements in the Trust's usage of Workforce systems, with opportunities to utilise and build on skills and experience in operational management, strategy creation, etc.

With a solid background in managing and supporting complex database management systems, ideally in the NHS or other large public sector organisation; skilled in producing workflows, processes, working with ESR; experience with managing and developing a team; excellent communication, leadership, and organisation skills; a strong presenter and communicator with a wide range of internal and external stakeholders, the successful candidate will have the opportunity to make a significant impact with King's Workforce Information, and develop and expand their existing skillset to the fullest.

This is a permanent, full-time role, and will be primarily based at our site at Denmark Hill, although travel to other King's sites may occasionally be required.

Main duties of the job

The post holder will be responsible for delivering improvements to the way in which Workforce systems are used within the Trust, ensuring the operational effectiveness of ESR and other systems used across the organisation. This will be achieved through operational management, delivery of training and support strategy and the creation of a Systems Benefits Realisation strategy that focuses on delivering improvements in an integrated way.

There will be three key strands to the role.

1. Management of the ESR Establishment to ensure financial sustainability
2. To lead on ESR data quality and data management improvements.
3. Optimising the use of ESR across the Directorate and Trust

Working for our organisation

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Systems and Data Management

• Responsible for the management of the ESR system and other Workforce systems (e.g. trac, CRM) and interfaces. Ensuring that it is the primarily source of accurate and up to date establishment and workforce information across all employee and systems processes
• Ensures that protocols for system access are developed and adhered to at all times with regular audits undertake
• Acts as the ESR super-user providing expert advice to colleagues. Liaise with the ESR central team for fault resolution and lead on national/local initiatives
• Ensures that administration tasks for Workforce systems, their interfaces and reports are scheduled and actioned as required. Ensuring data accuracy and integrity is maintaine

Establishment Control

• Ensure that all changes to the Trust workforce establishment are actioned within the agreed SLA's and are processed accuracy
• Ensure that processes around the above are understood and well communicated so that submitters understand how it works
• Ensure relationships between HR and Finance are maintained and regular meetings take place to ensure the ESR and the Ledger is reconcile
• Delivers improvements to the Establishment Control process, working with Trust managers and Recruitment colleagues to deliver improvements in Recruitment times

Information Systems and Data Management

• Develops regular audits of data quality and works with colleagues within Workforce to address data quality issues with a focus on continuous improvemen
• Works with colleagues within Workforce to identify opportunities for improved systems usage across all system
• Manage the ESR access control process and its annual audit process

Person specification

Education and qualifications

Essential criteria

• Master (or equivalent experience) in Information management, statistical or business subjects

Knowledge and Experience

Essential criteria

• Has significant experience of working with a workforce and organisational dataset.
• Has significant experience of working with ESR - system administration, work structures, payroll & HR admin, self-service modules, data interfaces to other systems and user access & auditing. Understanding the application and dependencies of ESR data items, including national & local entries & their mapping.
• Previous HR experience in the NHS or other large public sector organisation
• Knowledge and experience of other workforce systems and processes that interface to/from ESR to manage their interoperability.

Desirable criteria

• Experience of managing and supporting complex database management systems in a busy, confidential setting
• Has significant experience of working with a workforce and organisational dataset.

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Click here to see the range of benefits we offer
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Due to a high volume of applications, this advert might close before the displayed closing date. It is therefore recommended that you apply promptly

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

Documents to download

• Workforce Systems Manager Band 7 (PDF, 352.4KB)
• Denmark Hill Site Map (PDF, 1.2MB)
• Princess Royal (PRUH) Site map (PDF, 1.4MB)
• Visa and Sponsorship Information (PDF, 352.6KB)