Workforce Business Intelligence - Senior Analys

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Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?

Our Future Plans

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/

Job overview

This post is a key role in the transformation and modernisation of the Workforce Business Intelligence service, and will directly support the Head of Workforce Business Intelligence to provide an effective workforce information service within the Workforce and Organisational Development Directorate, offering proactive and innovative solutions with complex workforce information.

Main duties of the job

To develop ESR BI dashboards for the service, or other ESR users as required, and promote the use of Business Intelligence information across the Trust. Extracting, manipulating, and analysing complex data sets obtained from diverse sources, to develop systems and support collection and supply of changing external information requirements.

The post-holder will have a track record of strong technical and analytical skills to enhance and drive forward the modernisation of all Workforce Business Intelligence systems within the Workforce and Organisational Development Directorate.

The post-holder will act as a specialist with regards to the Electronic Staff Record (ESR) system, and support planning, delivery and evaluation of ESR, including:-

• Establishment Control
• ESR Self Service
• Business Intelligence
• Oracle Learning Management (OLM)

To administer and support ad hoc projects through the provision of high-quality workforce data as required by the service.

To provide ESR system administration and to support driving forward improvements in workforce information computer systems with an emphasis on high quality user-friendly

To deputise for the Head of Workforce BI and represent the Workforce BI team/Workforce and Organisational Development Directorate over a range of projects, working groups, committees, and meetings as required.

To manage and respond to Workforce Organisational Development FOI requests.

Working for our organisation

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS - yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members - patients, staff and the local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.

Detailed job description and main responsibilities

The post holder will have a track record of strong technical and analytical skills to enhance and drive forward the modernisation of all Workforce Business Intelligence offerings. The post holder will also support the management and administration of all aspects of ESR (including Business Intelligence, Oracle Learning Management, and Employee/Manager Self Service).

Person specification

QUALIFICATIONS / TRAINING

Essential criteria

• Educated to Degree level or equivalent relevant experience within the NHS / informatics / statistics / data analysis or related field

Desirable criteria

• Project management qualification or equivalent experience

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential criteria

• Extensive information analysis experience at post graduate level
• Detailed knowledge and experience of using Microsoft Office, particularly Excel to manipulate data and present information in user friendly formats
• Competent in the management of large databases
• Recent experience of formal presentations to internal and external audiences
• Demonstrable experience of delivering a system or process related project
• Has the ability to learn and adapt to new computer packages easily

Desirable criteria

• Workforce planning experience
• Detailed knowledge and use of ESR and BI
• Experience of SQL
• Working knowledge of sources of workforce information and benchmarking tools

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential criteria

• Excellent interpersonal and communication skills and the ability to communicate effectively with a wide range of colleagues
• Able to present data in a clear and understandable format, both verbally and in writing
• Willing and able to pass knowledge on and mentor other team members
• Able to concentrate for long periods on complex data sets or information
• Ability to prioritise activity within a challenging workload
• Ability to plan and co-ordinate participation of others against a delivery timetable

Our vision is to provide One Culture of Care for one another in order that we can provide compassionate care for the people who use our services. We are passionate about creating a workplace where we work together to get results, encouraging colleagues to have their say, in order to co create the change we want to see. We take pride in the diversity of our workforce that's why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.

Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.

If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £41.90, Standard £21.90 or Basic £21.90) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £13 cost per year. This is a condition of your employment.

CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

If you have any questions please contact ask.recruitment@cht.nhs.uk for assistance.

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Documents to download

• 372-CORP1834_Job Description & Personal Spec (PDF, 336.4KB)
• Job Description Appendix A (PDF, 512.3KB)