Work Area Operations Manager (Late Shift)

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Job reference number 310997

Salary starting at £34,602 per annum plus £455 per month late shift allowance, 10% bonus potential, 25 days annual leave (inc bank holidays) and defined contribution pension scheme

Full time, 41 hours per week, Permanent

South Midlands Mail Centre, Swan Valley, Northampton, NN4 9DR

As a Work Area Manager, you will work in a busy mail centre and be responsible for managing operations in a specified area.

The role

Leading a dedicated team of up to 25 full and part time employees, you will hold regular one to one and team meetings and review the area's performance and plans on a daily basis. You'll have line management responsibility to managing your team's sick absence, attendance, training all whilst engaging with the team to drive performance.

Championing health and safety initiatives, increasing efficiency, and identifying areas of improvements will be essential to your role. Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met.

Skills and experience

As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:

• Managing and leading a large team to maximise performance.
• People skills - good communication skills, able to engage and motivate team members to work to high standards.
• Target driven with a track record of improving performance and achieving KPIs.
• Experience of introducing change/improvements and successfully leading people through change.
• Data analysis and problem solving - ability to use data to identify trends in performance and then develop solutions/make improvements.
• Relationships - able to build effective working relationships with a range of stakeholders to achieve business benefits.
• Experience from a logistics/parcel distribution background would be beneficial.

Shift patterns: Monday to Friday 13:48 - 22:12. A degree of flexibility is required to meet operational requirements.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. If selected, we will provide you with your interview questions ahead of the interview taking place.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

Closing Date: Tueaday 25th June. Please note, this advert may close early if the appropriate number of applications has been reached.

Assessments: We plan to hold the assessment centres on the 9th or 10th July.

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