Work Area Operational Manager - Late Shift

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Salary starting £34,602, 10% bonus potential, £455 per month, pro rata, late shift allowance, 25 days annual leave plus bank holidays, defined contribution pension scheme

Full time, 41 hours per week, Permanent

Truro Mail Centre, TR1 1AA

As a Work Area Manager, you will work in a busy mail centre and be responsible for managing operations in a variety of manual and automated areas within the plant.

The role

Leading a dedicated team of 40 + full and part time employees, plus agency staff, you will hold regular one to one and team meetings and review the area's performance and plans on a daily basis. You will have line management responsibility for your team's sick absence, attendance, training all whilst engaging with the team to drive performance

Health and safety initiatives, increasing efficiency, and identifying areas of improvements will be essential to your role. Supporting the Shift Manager, you will provide a high quality of service to our customers and ensure all operational targets are met.

Skills and experience

As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As part of the management team within the business, you must demonstrate evidence on your CV of the following:

• Managing and supporting a large team to maximise performance.
• People skills, good communication skills, able to engage and motivate team members to work to high standards.
• Target focused with a track record of improving performance and achieving KPIs.
• Experience of introducing change/improvements and successfully leading people through change.
• Data analysis and problem solving - ability to use data to identify trends in performance and then develop solutions/make improvements.
• Relationships, able to build effective working relationships with a range of stakeholders to achieve business benefits.
• Experience from a logistics/parcel distribution background would be beneficial.

Attendance pattern

Monday to Friday 14:30 - 22:00. A degree of flexibility is required to meet operational requirements

Closing Date: Thursday 18th July. Please note, this advert may close early if the appropriate number of applications has been reached.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. If selected,the first step is your interview and want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

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