Website Optimisation Manager

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Website Optimisation Manager - London, Hybrid - 37.5hrs

Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for a Website Optimisation Managerbased in our London Head Office.

About the Job

The Website Optimisation Manager will support the growth of our online sales through insight-led optimisation. In this role, you'll be responsible for analysing website performance using tools such as Google Analytics, Contentsquare, and SFCC to identify opportunities that improve conversion and user experience.

You'll lead A/B testing and personalisation strategies across all digital platforms, including our app, managing the process from ideation to execution with a focus on measurable KPI improvements. Working closely with the Trade and Content teams, you'll help ensure that optimisation efforts align with commercial priorities and enhance the overall customer journey.

Additionally, you'll manage relationships with third-party CRO partners, contribute to the testing roadmap, and report on key user behaviours and journeys to drive meaningful insights. Collaboration is key in this role, as you'll work cross-functionally to support an omni-channel approach and contribute to ongoing eCommerce innovation and performance.

About you:

You are a Clarins fit if you are:

• Data driven and Commercially focused.
• Passionate about beauty, skin care and fragrance.
• Eager to grow in a company genuinely committed to responsible beauty

Essential qualifications:

• Experience in Ecommerce, preferably in the beauty industry or luxury retail
• Adept at working cross-functionally with creative, marketing, tech, and operations teams to align digital activity with business goals.
• Experience with major eCommerce platforms such as Salesforce Commerce Cloud.
• Proactive, strategic thinker with the ability to lead and influence across teams while delivering ambitious, yet achievable, trading plans.
• Self-starter with exceptional leadership, communication, and decision-making skills-comfortable working to tight deadlines in a dynamic environment.
• Numerical and advanced Excel user.

Preferred qualifications:

• Google analytics and content square experience preferable.

About the benefits:

• A flexible work environment, with up to 2 days of remote working per week
• 25 days annual leave, increasing by 1 day every year with a maximum of 30 plus Birthday off
• Development and training opportunities
• Generous Staff discount
• Employee Assistance Programme
• We Care Day - Volunteering

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com .

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).