Water Loss Team Manager (2187)

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At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we've also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

We currently have a Water Loss Team Manager position available for a motivated individual to join our team in Bodmin. Joining us on a full-time basis, you will receive a competitive salary of £34,000 - £38,000 per annum plus excellent benefits.

About the role

As the Water Loss Team Manager you will be responsible for leading and performance managing a team of multi-skilled leakage technicians and field analyst within the operational area and ensuring the promotion and prioritisation of detected leaks is achieved at a high standard.

What you'll be doing:

• Ensure health and safety policies, standards and procedures are adhered to at all times
• Provide support, inspiration and technical expertise to South West Water (SWW) and contracted leakage detection
• Manage the deployment of available water loss resources (both SWW and contracted) to detect, pinpoint and promote leakage for repair within the DMA estate through close liaison with the Water Loss & Control Delivery Manager
• Work in close collaboration with the Field Team Analyst to ensure areas and resources deployed on acoustic lift and shift logging are efficiency deployed and the work basket of generated points of interest are targeted effectively with leakage technicians
• Work in close collaboration with operational area network services alliance managers / planners / schedulers to ensure leak repairs are prioritised for repair appropriately and dry holes are investigated effectively and efficiently
• Manage annual leave, sickness, disciplinary and other related business policies / processes consistency and accurately
• Educate, promote and encourage leakage technicians to undertake investigations into unaccounted for water in addition to traditional leakage detection activity
• Ensure Leakage Technicians provide the partner repair contractor with all necessary information to ensure network leak repairs are undertaken effectively
• Ensure compliance with company policies, standards and procedures at all times.

What we are looking for:

• Participation in DWS DFM Standby Rota.
• Recognised Management Qualification is desirable
• Experience in developing a team to high performance levels and leading the team to achieving challenging targets
• A practical understanding of Management Systems
• Ability to manage and motivate resources to deliver desired business outcomes
• Excellent interpersonal & communication skills, with a demonstrated ability to effectively engage at individual level and across functions

What's in it for you:

At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people's hard work and commitment, we offer an excellent range of benefits:
• Generous holiday allowance plus bank holidays
• Buy or sell annual leave to offer you extra flexibility
• Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
• We offer free car parking at the majority of our sites
• Take up to 26 weeks' additional maternity leave
• Share your parental leave and split your time off to care for your child how you choose
• Invest in Pennon Group plc through our employee share schemes
• We support our people by offering a free, confidential Employee Assistance Programme
• Look after your wellbeing with our Champion Health support platform
• Enjoy free eye tests and discounts on frames and lenses at Specsavers
• Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
• A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
• A discretionary Bonus
• Competitive Contributory Pension
• And plenty more!

Closing Date: 13th September 2024

If you are looking for a new challenge, please click apply now to be considered as our Water Loss Team Manager we look forward to receiving your application.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.